LALuciano Agüero
@lucianoaguero
Customer-focused appointment setter driving revenue and client retention.
ArgentinaWhat I'm looking for
I am an adaptable customer service and sales professional with over three years supporting U.S.-based businesses in marketing, e-commerce, and healthcare. I have consistently built trusting client relationships, qualified leads, scheduled high-value appointments, and helped generate close to $800k in revenue while using remote collaboration tools effectively.
My background includes frontline customer support, troubleshooting, and order management, plus specialized appointment setting and retention campaigns for dental practices. I excel at using CRMs and communication platforms to streamline workflows, retain clients, and contribute to repeat business and referrals.
Experience
Work history, roles, and key accomplishments
Appointment Setter
Smile Patients Now
Sep 2023 - Aug 2025 (1 year 11 months)
Managed warm calls, follow-ups, and retention campaigns for U.S. dental practices, qualifying leads and booking consultations that generated nearly $800k in revenue and retained high-value clients.
Appointment Setter
AddMedia
Jul 2023 - Aug 2023 (1 month)
Supported dental marketing clients with lead qualification and appointment scheduling, improving booking rates and client engagement for U.S. practices.
Customer Service Specialist
Sondors
Feb 2022 - Jun 2023 (1 year 4 months)
Delivered global customer support for an electric bike company, handling inquiries, troubleshooting, and order management via Zendesk, Slack, and Skype to improve satisfaction and drive repeat business.
Education
Degrees, certifications, and relevant coursework
High School (Specialization in Communications)
High School Diploma, Communications
Completed high school with a specialization in communications.
Google Digital Garage
Certificate, Digital Marketing
Completed a Digital Marketing certification through Google Digital Garage.
EFEF Education First
C2 Proficiency Certification, English Language
Achieved C2 level English proficiency certified by EF.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
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