
Sofia Salazar
@sofiasalazar
Impulso ventas y atención al cliente con CRM y seguimiento consultivo.
What I'm looking for
En Odontomerca gestioné y derivé consultas mediante Kommo CRM, categoricé leads para optimizar el trabajo de marketing e impulsé la venta consultiva de talleres y servicios.
También desarrollé experiencia en atención al cliente, caja, producción y asesoramiento de productos en Otra Ronda Vermutería y Autoservicio Buena Vida. He realizado apertura y cierre de caja con MaxiRest, control de stock y vencimientos, reposición, preparación de pedidos y resolución de consultas.
En Apuesta Aceptada gestioné ventas online de productos intangibles, cobros, pagos y redes sociales para mejorar la promoción y el asesoramiento a clientes.
Experience
Work history, roles, and key accomplishments
Recepcionista digital
Odontomerca
Aug 2024 - Jan 2026 (1 year 5 months)
Managed and routed inquiries using the Kommo CRM, categorizing leads to optimize the marketing team's workflow. Promoted consultative sales of workshops and services, and conducted proactive follow-ups to ensure service conversion.
Education
Degrees, certifications, and relevant coursework
Santander Open Academy
Certificate, E-Commerce
Completed a course in E-Commerce for SMEs through Santander Open Academy.
CENS 452
High School Diploma, General Studies
Completed the final year of secondary education at CENS 452.
Colegio San Miguel Arcángel
High School Diploma, General Studies
Completed secondary education at Colegio San Miguel Arcángel, finishing the final year at CENS 452.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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