At OrderYOYO A/S/OrderSmart, I manage relationships with existing clients and guide customers through onboarding, product adoption, and ongoing support. I help identify opportunities for upselling and cross-selling, and achieved about 77.5% customer maturity in the first 8 weeks.
As a Production Assistant at Star Entertainment GmbH, I coordinated communication between technicians, artists, venues, and service providers while supporting tour logistics. I also helped resolve operational issues and supported events with up to 250 people.
At Pier 124 GmbH, I coordinated staff and daily operations, managed monthly planning and inventory, and supported marketing and social media communication. By organizing and coordinating specific events, I increased revenue by 30%.
