Lucia Chireeva
@luciachireeva
Experienced UK administrator and client support professional focused on scheduling, data accuracy, and reliable service.
United KingdomWhat I'm looking for
I’m an administrator and client support professional who thrives in fast-paced environments, balancing customer needs with strict attention to detail. I bring strong front-desk and communication skills, delivering professional service through phone and email while maintaining confidentiality.
Across roles from freelance client support to office administration, I manage scheduling, document handling, records, and day-to-day coordination. I’m confident with data entry and organised information systems, including spreadsheet and database maintenance, and I handle invoice and payment workflows with care.
I’ve also supported high-volume administrative work—processing PCN appeals, parking permits, and customer enquiries, updating administrative records, and contributing to reporting and case tracking. I’m immediately available, fully eligible to work in the UK, and I enjoy solving problems independently while keeping work accurate, prioritised, and on time.
Experience
Work history, roles, and key accomplishments
Administrator & Client Support
Freelance
Jan 2024 - Jan 2026 (2 years)
Managed scheduling and appointment coordination for multiple clients and maintained organized administrative records. Handled invoices, payments, and customer communication while planning workloads and prioritizing tasks independently.
Administrator
Euro Car Parks
Jan 2023 - Jan 2024 (1 year)
Processed PCN appeals, parking permits, and customer enquiries by phone and email, issuing formal correspondence and maintaining administrative records. Supported reporting and case tracking while liaising with internal departments to resolve customer issues efficiently.
Admin Assistant & Customer Service
Low Company
Jan 2013 - Jan 2019 (6 years)
Handled customer orders and enquiries via phone and email, processing payments and maintaining accurate transaction records. Updated inventory records, supported stock control, and managed organized digital and physical filing systems while preparing routine administrative documents and correspondence.
Education
Degrees, certifications, and relevant coursework
Ellat
Diploma in IT Office Skills, IT Office Skills
2020 - 2022
Completed a Diploma in IT Office Skills at Ellat in London from 2020 to 2022.
Technical University
Computer Science IT Diploma, Computer Science
2004 - 2006
Completed a Computer Science IT Diploma at Technical University in the Republic of Moldova from 2004 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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