Open to opportunities

Annabel Richardson

@annabelrichardson1

Message

Experienced administrator and receptionist who streamlines enquiries, databases, and reporting with reliable accuracy.

United Kingdom

Message

What I'm looking for

I’m looking for an admin-focused role where I can manage enquiries, keep records and databases accurate, and produce reliable reports. I want a supportive team that values confidentiality, deadlines, and clear communication.

I’m an experienced receptionist and administrator skilled in managing enquiries and customer support across busy front-of-house and office environments. I’m known for sustained hard work, reliability, and meeting deadlines while handling telephone and email correspondence professionally.

Across roles, I’ve compiled and updated databases, maintained accurate records, and supported daily reporting with spreadsheets and quality checks. I also follow confidentiality requirements in line with GDPR, organise calendars and meetings, prepare invoices and follow up on payments, and input operational data into systems including iSeries Mapics AS400.

Experience

Work history, roles, and key accomplishments

Administrator

Made By Croft

Jan 2019 - Jan 2023 (4 years)

Managed customer telephone calls and email correspondence while coordinating calendars and diarising meetings. Supported web design sales by speaking with local and London-based businesses and handled invoices and payment follow-ups.

Customer Service Telephone Sales Calendar Management Invoice Processing Payment Follow Up Administrative Support

Receptionist and Administrator

Parkside Recruitment

Jan 2017 - Jan 2019 (2 years)

Provided front-desk reception, directing calls, greeting customers and resolving queries. Handled daily post and performed administrative tasks including data entry, email correspondence, report writing, and updating records.

Front Desk Reception Problem Solving Data Entry Report Writing Record keeping

Customer Support Administrator

Aerospace Limited

Jan 2011 - Present (15 years 5 months)

Entered Airbus and Boeing repair orders into the iSeries Mapics AS400 system and maintained the company airline address database. Completed clerical administration including filing and supported the sales team.

AS400 system Mapics Order Processing Clerical Administration Data Entry Filing Customer Support Administration