Lucia Arango

I've supported exhibitors and convention operations in Miami for more than nine years, most recently at Vista South Convention Services, where I coordinated communication across customer service, sales, production, and warehouse teams.

I manage exhibitor questions, orders, deadlines, paperwork, billing, and onsite service issues by phone, email, and in person. I created billing and material-handling trackers, SOPs, templates, labeling systems, and a cleaner digital Exhibitor Service Kit to keep teams aligned.

At EXPO Convention Contractors, I was the main contact for hundreds of exhibitors each year, handling pre-show orders, invoices, payments, collections, bills of lading, and outbound shipping coordination across multiple simultaneous shows.

My background also includes appointment scheduling, front-office management, recordkeeping, payments, and customer support in mobile grooming, veterinary care, and retail administration. I'm fluent in English and Spanish and stay organized when priorities shift quickly.