Lucas Jones

As a dedicated IT professional, I bring a strong passion for products and services in the industry, with experience in a variety of software and applications. My background in help desk and tier I/II work environments has taught me the importance of customer service and meeting company deadlines. I'm a team-oriented individual with a strong focus on continuous learning and professional growth.

Throughout my career, I've had the opportunity to work with government employees, first responders, military, and various types of other clientele, providing exceptional service and support. My experience in managing databases, networks, and servers has given me a strong foundation in IT support. I'm excited to leverage my skills and experience to take on new challenges and opportunities in the industry.

In addition to my technical skills, I possess strong soft skills, including team building, time management, and problem-solving. I'm a critical thinker with excellent conflict resolution skills, and I'm always looking for ways to improve and grow.