Open to opportunities

Lucía Jiexi He Liu

@lucajiexiheliu

Message

I lead PV channel operations, turning business analytics into measurable performance gains.

Spain

Message

What I'm looking for

I’m looking to grow in PV/energy channel operations and business analytics, where I can own KPI reporting, workflow automation, and partner performance tracking—partnering cross-functionally to optimize processes, improve visibility, and drive measurable operational results.

I’m a PV Channel Operation Manager specializing in Channel Operations and Business Analytics within the PV and energy sector. I support platform growth and installer engagement while delivering business execution and performance visibility through KPI reporting and PSI monitoring.

At Huawei Digital Power España, I coordinate promotional campaign operations and contribute to H2 participation levels reaching 2.3x H1 performance in 2025. I strengthen reporting efficiency by automating workflows with Power Query and Excel, reducing manual work and improving dashboard readiness through data cleaning and data transformation.

I also bring a cross-functional mindset—coordinating marketing, service, legal, and field teams, and providing business-side feedback during UAT cycles. I’m passionate about process optimization, having helped drive a Cross-Platform Process Automation initiative with Quality and China HQ, and supporting local market improvements to PV Community and CMS processes.

Experience

Work history, roles, and key accomplishments

Current

PV Channel Operation Manager

Current

Huawei Digital Power España

Jun 2025 - Present (1 year)

Led Spain PV Community operations, supporting platform growth and installer engagement; helped drive 57% of registered companies joining in 2025 and increased H2 participation to 2.3x H1. Improved reporting efficiency via Power Query/Excel automation and monitored KPIs/PSI through data cleaning, transformation, ETL, and dashboarding for partner performance tracking.

KPI Tracking Power Query Excel Automation Data Cleaning data transformation ETL Stakeholder Management

Booking Agent Intern

Booking Operations

Mar 2024 - Jun 2025 (1 year 3 months)

Managed customer communication and booking conversion while updating CRM and working toward monthly/quarterly sales KPI targets. Prepared weekly Excel performance analyses, supported booking agent training, and handled monthly agent evaluation, stakeholder communication, and process optimization.

Customer Communications Booking Conversion CRM KPI Tracking Excel reporting Performance Analysis Sales Operations Support Process Optimization Team Coordination

Social Media Manager

Universidad Carlos III de Madrid

Oct 2023 - Jun 2024 (8 months)

Coordinated the social media team, including content planning and SEO-oriented monitoring across digital channels. Drove performance follow-up to improve reporting and campaign execution.

Social Media Management Content Planning Team Coordination Analytics Reporting Campaign Execution KPI Tracking

Education

Degrees, certifications, and relevant coursework

Microsoft & Founderz Online

Master’s Degree in AI and Innovation, AI and Innovation

2024 - 2025

Master’s degree focused on AI and innovation, including prompting, Microsoft Copilot, Power BI, and Power Automate for business transformation and innovation.

Universidad Carlos III de Madrid

Master’s in International Business Administration & Management, International Business Administration & Management

2023 - 2024

Grade: Final grade: 8.61/10; Master’s Group Thesis grade: 9.2/10; Individual Master’s Thesis grade: 9.3/10

English-taught Master’s in International Business Administration & Management. Achieved a final grade of 8.61/10 and thesis grades of 9.2/10 (group) and 9.3/10 (individual).