Open to opportunities

Constança Braga

@constancadragobraga

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Operations and business analytics professional driving data-led operational improvements.

Spain

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What I'm looking for

I am looking for a mid-level role where I can apply analytics and project management to optimize operations, work cross-functionally, and deliver measurable customer and business impact.

I am an operations and business analytics professional with hands-on experience managing end-to-end delivery of residential energy projects and driving growth through data-informed decisions. I have built performance and planning dashboards in BigQuery and Google Sheets, analyzed funnel and NPS data to remove operational bottlenecks, and improved installation forecasting to reduce rescheduling by 25% while maintaining high customer satisfaction.

I bring cross-functional project management experience from fast-paced environments, including process standardization work at an international automotive services team and subscription/churn analysis using R. I combine technical skills in SQL, Python and advanced Excel with a customer-focused mindset to translate analytics into actionable strategy and operational improvements.

Experience

Work history, roles, and key accomplishments

Project Manager, Data & Operations

Samara Energy

Jun 2024 - Jan 2026 (1 year 7 months)

Managed end-to-end delivery of 200+ residential solar projects (€1.5M+), developed BigQuery and Sheets dashboards to track performance, and implemented process improvements that reduced installation rescheduling by 25% while maintaining NPS >90% at 90 days.

Project Management BigQuery Google Sheets Data Visualization NPS Process Improvement Installation Forecasting

Growth Trainee

Samara Energy

Jan 2024 - Jun 2024 (5 months)

Managed weekly lead acquisition forecasting and partner conversion analysis, built partner performance dashboards to optimize lead allocation and support pricing renegotiations.

Forecasting Dashboarding Partner Management Excel Data Analysis Performance Monitoring

Processes & Projects Intern

Mercedes-Benz Group Services Madrid

Jan 2023 - Jan 2024 (1 year)

Analyzed operational workflows for an international process standardization project and supported reporting and data visualization to deliver clean, structured datasets for operational analysis.

Standardization Data Cleaning Reporting Data Visualization

Intern Rotational Program

Sport TV

Nov 2020 - Mar 2021 (4 months)

Performed subscription and churn analysis in R, identifying correlations between subscription patterns and demographics to inform customer acquisition and retention strategies.

R Subscription Analytics Statistical Analysis Customer Segmentation

Education

Degrees, certifications, and relevant coursework

IE School of Science and Technology

Master's in Business Analytics & Big Data, Business Analytics & Big Data

2021 - 2022

Completed a Master's in Business Analytics & Big Data with a project using Python to develop a real-time algorithm for oil leak prediction; graduated with Honors.