Lucía Araya

Provided personalized virtual telephone assistance to patients requiring guidance, instruction, and support for pain management, including procedures and medications. Offered relevant information to clients to help them understand and manage their pain effectively.

Served as a personal assistant to physicians, performing documentation in the EHR system and gathering essential information for patient visits. Collaborated with physicians to ensure efficient and high-quality patient care delivery.

Managed direct relationships with specialist doctors and created procedures for minor rooms and offices. Developed medical profiles and clinic mappings, while also managing a diverse client portfolio including sports teams, medical clinics, and regular clients.

Received and analyzed clinical cases from around the world to evaluate and process reports of side effects from medications consumed by patients in clinical trials. Managed Oracle systems and database platforms for confidential information insertion.

Provided direct customer service via calls regarding Capital One bank frauds, ATM issues, account inquiries, and phone transactions. Utilized computer programs to fulfill customer requests and help them resolve situations promptly.

Performed nursing assistant tasks in the emergency service, including direct patient care, vital sign monitoring, and glucose control. Administered oral, intramuscular, and intravenous medications, and managed patient mobilization and transfers.

Prepared clinical simulation classes with detailed clinical cases for academic populations in nursing, medicine, physical therapy, and dentistry. Taught academic programs for each course, utilizing advanced technology in clinical simulation to develop essential student skills.

Completed a Bachelor of Arts in Nursing, focusing on foundational nursing principles and patient care practices. Gained essential knowledge and skills for professional nursing.

Obtained a Degree in Nursing, further developing clinical skills and theoretical knowledge in various aspects of nursing care. Prepared for advanced practice in diverse healthcare settings.

Completed secondary education with a specialization as a Middle Technician in Graphic Design. Acquired skills in graphic design principles and techniques.