Natalia Rivera
@nataliarivera
Healthcare professional trained in medicine, combining empathetic patient support, customer service, and medical review expertise.
Costa RicaWhat I'm looking for
I’m a healthcare professional with training in the medical field and experience supporting patients through hospital care, customer service, and results-driven communication. I’m recognized for empathy, strong organizational skills, and the ability to perform efficiently under pressure while delivering personalized service to diverse client profiles.
My clinical experience includes rotations across San Juan de Dios Hospital, Maximiliano Peralta Hospital, San Vicente de Paul Hospital, Primary Care Health Areas, and Clínica Bíblica Hospital. I also strengthen my practice with patient education, health promotion and disease prevention, medical report writing, Microsoft Office proficiency, and certifications in Basic Life Support (BLS) and First Aid, alongside active participation in COVID-19 vaccination efforts and work as a Medical Reviewer at Synergy Health.
Experience
Work history, roles, and key accomplishments
Volunteer COVID-19 Support
Universidad Autónoma De Centro América
Jan 2021 - Jan 2022 (1 year)
Actively participated in COVID-19 vaccination efforts during 2021–2022, supporting patient-facing outreach and organized campaign activities. Delivered empathetic, service-oriented assistance under pressure.
Hospital Internship - Clínica Bíblica
Clínica Bíblica Hospital
Completed a hospital internship supporting service-oriented patient care in San José and Santa Ana. Applied strong communication and organizational skills to assist clinical workflows efficiently.
Clinical Rotation - Maximiliano Peralta
Maximiliano Peralta Hospital
Performed clinical rotations at Maximiliano Peralta Hospital in Cartago, supporting patient-facing service and day-to-day operational needs. Maintained a results-driven, problem-solving approach under changing demands.
Clinical Rotation - San Juan de Dios
San Juan de Dios Hospital
Completed clinical rotations at San Juan de Dios Hospital in San José, contributing to patient support through effective communication and teamwork. Adapted to different clinical tasks while maintaining empathy and service quality.
Clinical Rotation - Primary Care (Cartago)
Primary Care Health Areas
Completed clinical rotations in primary care health areas in Cartago, supporting preventive care activities and patient guidance. Contributed with a service-oriented mindset and disciplined follow-through.
Clinical Rotation - San Vicente de Paul
San Vicente de Paul Hospital
Completed clinical rotations at San Vicente de Paul Hospital in Heredia, assisting with patient support and maintaining high service standards. Used strong organizational skills to perform efficiently across tasks.
Education
Degrees, certifications, and relevant coursework
Universidad Autónoma de Centro América
Doctor of Medicine, Medicine
2024 - 2025
Pursued a Doctor of Medicine program at Universidad Autónoma de Centro América from 2024 to 2025.
Universidad Autónoma de Centro América
Bachelor’s Degree, Health Sciences
2018 - 2022
Earned a Bachelor’s degree in Health Sciences at Universidad Autónoma de Centro América from 2018 to 2022.
COLEGIO BILINGÜE SAN RAMÓN
High School Diploma, Secondary Education
2001 - 2016
Completed a high school diploma at Colegio Bilingüe San Ramón.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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