María Paula Maroño

Investigated cases related to medical devices, escalated complex cases, and classified complaints. Performed mailings to request information for investigations and analyzed and classified data.

Provided assistance in healing and follow-up for minors, including comprehensive Braille knowledge and physical activity for the blind. Organized and assisted in school activities, promoting autonomy in visually impaired minors.

Assisted in diabetic foot healing and clinical pedicure, providing attention to the elderly. Updated medical records and supported minor patients.

Provided first aid assistance to users in massive events and transferred users at risk or in danger to the nearest hospital. Registered administration of pharmacological measures and vital signs.

Provided customer service through chat in English, assisting with purchases, payments, and unknown transactions. Managed account activations and deactivations, and supported various applications.

Provided information regarding vaccination and its effects, and registered patient data. Approached vaccinated users and verified customer data.

Completed advanced studies in nursing, focusing on health services administration. This program built upon foundational nursing knowledge to prepare for leadership and administrative roles within healthcare.

Acquired knowledge in project management and administration principles. This included understanding methodologies and tools for planning, executing, and closing projects effectively.

Studied the fundamentals of nursing, including medication administration, pharmacological knowledge, and assisting patients with treatment. Gained knowledge of neonatal and adult CPR, first aid techniques, and the approach to critically ill patients.