LA
Open to opportunities

Loveth Ayoola

@lovethayoola

Dedicated customer service professional with over 5 years of experience.

Nigeria
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated customer service professional with over 5 years of experience delivering exceptional client support. My expertise lies in resolving complex issues, maintaining customer satisfaction, and building lasting relationships. I am proficient in live chat systems and remote collaboration platforms, which enable me to work effectively in fast-paced environments while ensuring timely and efficient resolutions.

In my recent role as a Private Chef & Client Services Specialist at FoodAddict.ng, I delivered personalized customer service experiences for high-profile clients, managed inquiries and complaints, and coordinated bookings. My efforts led to a 20% increase in client retention through exceptional communication and tailored services. Additionally, my volunteer experience in the Geriatric Care Unit at University College Hospital allowed me to provide empathetic support to elderly patients and their families, further enhancing my skills in conflict resolution and problem-solving.

Experience

Work history, roles, and key accomplishments

UI

Customer Care Volunteer

University College Hospital, Ibadan

Jun 2018 - Dec 2019 (1 year 6 months)

Assisted elderly patients and their families with inquiries, ensuring clarity and comfort. Provided empathetic support to patients in handling sensitive situations. Collaborated with the care team to maintain quality service delivery.

Education

Degrees, certifications, and relevant coursework

IB

IFC - WORLD BANK

Mini MBA, Business Administration

2023 - 2023

Completed a Mini MBA program through IFC - World Bank, acquiring essential business administration and management principles. Focused on strategic planning, financial management, and leadership skills relevant to various industries.

UI

University of Ilorin

BSc in Home Economics, Home Economics

2012 - 2016

Completed a Bachelor of Science in Home Economics, gaining foundational knowledge in various aspects of home management and consumer sciences. Developed skills relevant to household operations, nutrition, and family resource management.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Loveth Ayoola - Private Chef & Client Services Specialist - FoodAddict.ng | Himalayas