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Lovella Elcano

@lovellaelcano

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ERP Delivery & Transformation Executive delivering Oracle NetSuite and cloud ERP programs globally.

Philippines

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What I'm looking for

I’m looking to lead large-scale global ERP delivery and transformation—owning governance, risk, and margins—while driving AI-enabled automation and cloud modernization with strong executive stakeholder alignment.

I’m a Global ERP Delivery & Transformation Executive with nearly 30 years in enterprise IT and over 20 years leading ERP implementation, delivery governance, and enterprise transformation programs across APAC, EMEA, and North America. I specialize in Oracle NetSuite and Oracle ERP, with Lawson/Infor ERP experience, and I lead cross-functional teams to drive delivery predictability and measurable business outcomes.

In my current role as Delivery Manager, I lead end-to-end Oracle NetSuite ERP implementation and optimization programs, establishing PMO governance frameworks, KPI reporting, risk management, and escalation processes. I consistently achieve 95%+ on-time delivery and have improved portfolio margins by 20% through operational optimization, strategic resource management, and AI-enabled process automation.

Experience

Work history, roles, and key accomplishments

Delivery Manager

Oracle Netsuite Philippines, Inc.

Jan 2021 - Jan 2026 (5 years)

Led end-to-end Oracle NetSuite ERP implementation and optimization across APAC, EMEA, and North America, managing global cross-functional teams and PMO governance. Achieved 95%+ on-time delivery and improved portfolio margins by 20% through operational optimization, resource planning, and AI-enabled delivery automation.

Oracle NetSuite ERP Program Management PMO Risk Management Resource Planning Margin

Professional Services Head

CloudTech ERP

Jan 2018 - Jan 2021 (3 years)

Directed ERP implementations and managed services engagements across Asia and North America by standardizing delivery methodologies, governance, and SOW processes. Doubled managed services revenue via long-term engagement strategies and operational improvements, while serving as executive escalation point and trusted advisor.

ERP Implementation Managed Services Standardized SOW Processes Partner Account Management Revenue Strategy Offshore Onshore Delivery

Senior Project Manager

Oracle Philippines, Inc.

Jan 2011 - Jan 2018 (7 years)

Led large-scale Oracle ERP and cloud transformation programs globally, managing scope, schedule, budget, risk, and stakeholder governance across concurrent initiatives. Used Agile and Oracle Unified Method (OUM) to direct global delivery teams and recover at-risk programs to improve delivery predictability.

Oracle ERP Cloud Transformation Project Governance Risk Management Agile Delivery Oracle Unified Method (OUM)Stakeholder Management

Technical Project Manager

Infor PSSC, Inc.

Jan 2006 - Jan 2011 (5 years)

Managed Lawson/Infor ERP implementations, upgrades, and support programs for global enterprise clients, leading offshore and onshore delivery teams across development, QA, and consulting workstreams. Improved offshore coordination and execution efficiency while strengthening SDLC governance, integration planning, and delivery standards to raise customer satisfaction.

SDLC Offshore Onshore Delivery Project Planning Stakeholder Management Customer Satisfaction