LSLoveday Solomon
@lovedaysolomon
Tech-savvy IT support professional skilled in troubleshooting, data management, and user support.
NigeriaWhat I'm looking for
I am a Library and Information Science graduate with hands-on experience in IT support, data management, and technical documentation. I combine strong analytical skills with practical troubleshooting experience gained in academic and consulting environments.
During my NYSC placement and internships, I provided front-line technical and administrative support, assisted users with hardware and software issues, and managed sensitive academic and project data using spreadsheets and databases.
I have supported SAP users, coordinated IT resources for community projects, and contributed to process improvements through reporting and collaboration with technical teams. I am actively pursuing the Google IT Support Professional Certificate and the TCM Security Help Desk Course to strengthen my practical IT and cybersecurity skills.
I am eager to contribute reliable help-desk support and efficient system maintenance in a dynamic IT or support internship role, bringing clear communication, documentation, and a commitment to continuous learning.
Experience
Work history, roles, and key accomplishments
NCField Support Ad Hoc Officer
Niger Delta Development Commission
Jan 2025 - Feb 2025 (1 month)
Supported data verification systems and ensured accurate digital record entry, coordinated logistics and IT resources for community empowerment projects, and documented technical and operational reports for supervisors.
OUAdministrative Staff / Data Analyst
Obafemi Awolowo University
Jan 2024 - Nov 2024 (10 months)
Provided front-line technical and administrative support for departmental systems, troubleshooting hardware/software issues and managing sensitive academic data to improve data accuracy and communication between students and staff.
SAP Consultant (Intern)
Tarji Consulting
Jul 2021 - Dec 2023 (2 years 5 months)
Supported SAP users in troubleshooting interface and configuration issues, collaborated with technical teams to improve business process automation, and generated system reports for performance improvement.
Education
Degrees, certifications, and relevant coursework
Coursera / Google
Google IT Support Professional Certificate, Information Technology
In progress: Google IT Support Professional Certificate focusing on IT support fundamentals, troubleshooting, and system maintenance.
TCM Security
TCM Security Help Desk Course, Cybersecurity / Help Desk
In progress: TCM Security Help Desk Course covering help desk operations and basic cybersecurity principles.
Community Secondary School, Dema
Senior Secondary School Certificate (SSCE), Secondary Education
2010 - 2016
Attained Senior Secondary School Certificate (SSCE) with general secondary education preparation.
RURivers State University
Bachelor of Library and Information Science, Library and Information Science
2018 - 2023
Grade: Second Class Upper
Completed a Bachelor of Library and Information Science with Second Class Upper, focusing on data management and information systems.
Availability
Location
NigeriaAuthorized to work in
Job categories
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