Lou Bruen

Assess visual artifacts for aesthetics, presentation, usability, and style alignment, completing tasks ranging from 30 minutes to 2 hours each across multiple task types. Review slide decks and related visuals against defined rubrics, identifying issues, prioritizing feedback, and documenting findings to enhance AI system performance.

Support content operations, data management, and AI development for multiple companies simultaneously, managing 2 to 10 different task types per engagement at 20 to 40 hours per week. Perform content moderation, QA testing, data entry and analysis, transcription, and AI training through annotations and UX data.

Maintained accurate product, inventory, and customer records while supporting daily store operations and administrative tasks. Managed social media accounts, tracked engagement trends, and contributed to a 30% increase in sales through targeted content strategies.

Achieved a 35% increase in retail sales within the first month, sustaining growth through continuous customer engagement. Increased grooming bookings by 35% while maintaining detailed inventory, sales, and customer feedback records.

Coordinated physician and surgery center schedules, provided surgical quotes, and managed patient and supplier billing for a high-volume cosmetic surgery office. Developed and executed targeted marketing campaigns, including social media content and a full website redesign, increasing surgery booking rates from 20% to 60%.

Grade: 3.9/4.0

Bachelor of Arts in Communication and Design/Media Arts, Summa Cum Laude, Dean's List, with a GPA of 3.9/4.0.