Open to opportunities

Risa Kent

@risakent

Message

I’m an AI trainer and content reviewer who improves model accuracy through structured, high-quality feedback.

United States

Message

What I'm looking for

I’m looking for work where I can evaluate AI conversations and web content using clear guidelines—checking factual accuracy, safety, and quality—while delivering consistent, structured feedback to improve model performance.

I’m an AI Trainer focused on analyzing and evaluating AI-generated conversations across text, voice, and image-based interactions. At Outlier, I follow detailed project instructions and apply consistent standards to help improve AI model performance.

My experience also includes AI Content Evaluation and Search Evaluator work with tools for annotation, conversation analysis, and web content assessment. I emphasize fact-checking, safety, clarity, and quality—assessing relevance, intent, and overall output using detailed guidelines.

Before pivoting further into AI evaluation, I built a strong creative foundation as an Art Director and Graphic Designer, leading production for 50+ page catalogs and managing image workflows in tools like Adobe Creative Suite, Shopify, Mailchimp, and Google Workspace. Across every role, I bring attention to detail, time management, and reliable quality assurance.

Experience

Work history, roles, and key accomplishments

AI Trainer

Outlier B.P.S

Jan 2024 - Jan 2026 (2 years)

Analyzed, compared, and evaluated AI-generated conversations across text, voice, and image-based interactions, ensuring outputs met factual accuracy, clarity, and safety standards. Provided structured feedback while following detailed project instructions and consistent evaluation guidelines.

AI Evaluation Fact Checking Text Voice Image Analysis Quality Assurance Structured Feedback Data Quality Control

Art Director

McGaw Graphics

Jan 2018 - Jan 2024 (6 years)

Directed, designed, and produced multiple 50+ page catalogs, ensuring consistent print-ready quality. Edited and color-corrected image libraries and supported email design and customer journeys using Mailchimp, alongside Shopify site management.

Art Direction Adobe Creative Suite Color Correction File Management Mailchimp Shopify

Search Evaluator

Appen

Jan 2017 - Jan 2018 (1 year)

Evaluated and researched web content using annotation and AI search evaluation tools to assess relevance, intent, and quality. Applied complex guidelines with consistently high attention to detail and quality assurance.

AI Content Evaluation Fact Checking Research Guideline Following Quality Assurance Time Management

Graphic Designer

Stadri Emblems

Jan 2011 - Jan 2016 (5 years)

Created and vectorized artwork from customer concepts and coordinated with customers and production to resolve issues. Managed revisions and ensured accuracy across multiple concurrent projects.

Graphic Design Production Coordination Revision Management Artwork Accuracy

Graphic Designer & Administrator

HITS, Inc.

Jan 2010 - Jan 2011 (1 year)

Managed large event programs and administrative workflows in fast-paced environments while supporting customer service and billing. Maintained accuracy and organization while handling concurrent responsibilities.

Workflows Customer Service Billing Support