Louis Loudi

As a dedicated Customer Service Representative and Data Analyst, I bring over three years of experience in providing exceptional support and uncovering valuable insights through data analytics. My journey has equipped me with a strong analytical mindset, allowing me to excel in roles that require attention to detail and effective communication.

During my time as a Data Analyst Intern at Peroptyx, I honed my skills in data cleaning, preparation, and statistical analysis. I am proficient in advanced Excel, Microsoft Word, Tableau, and Zendesk, which enables me to manage databases and create insightful reports. My educational background in Computer Science has further solidified my technical abilities and understanding of data-driven decision-making.

I am passionate about helping customers resolve their issues and ensuring they have a positive experience. My ability to communicate effectively in both English and French, combined with my empathetic approach, allows me to connect with customers and address their needs efficiently.