Open to opportunities

Louise Roos

@louiseroos

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Learning & Development and Internal Communications professional supporting employee performance.

South Africa

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What I'm looking for

I’m looking for a role where I can lead learning, onboarding, and internal communication to support organisational change. I want to help employees engage, learn, and perform through clear content, strong stakeholder partnerships, and practical training resources.

I’m a Learning & Development and Communications professional with more than 15 years’ experience across employee communications, onboarding, training, curriculum coordination, facilitation and HR. I help teams learn, adapt, and perform by translating complex information into clear, engaging communication.

In my current role at TransUnion (HR – Internal Communications), I develop employee communications that support HR initiatives and organisational change. I write and edit content for multiple HR programmes, partner with HR stakeholders on communication strategies, and create toolkits, guides, and campaign resources.

Previously as HR Manager at MY GAS and HR & Communications Manager at Kinetix Technologies, I coordinated employee onboarding and induction programmes, delivered training and guidance on HR policies and processes, and supported performance management and employee development. I also managed internal HR communications, employee relations support (including conflict resolution and disciplinary processes), and contributed to organisational change initiatives.

Earlier in my career, I strengthened my foundation in facilitation, curriculum planning, and learning support as an Academic Coordinator at DOXA DEO and Academic Coordinator for the Timothy Leadership Project. I also led communications and digital content as a Communications Manager at Kreston Pretoria, producing newsletters, presentations, templates, and managing website content and branded communications.

Experience

Work history, roles, and key accomplishments

Current

HR – Internal Communications

Current

Transunion

Oct 2024 - Present (1 year 9 months)

Develop employee communications supporting HR initiatives and organizational change. Write and edit HR program communications, partner with HR stakeholders, and create toolkits, guides, and campaign content.

Internal Communications HR Communications Change Management Stakeholder Management Content Development Toolkit Employee Engagement

Human Resources Consultant

Finoptics

Apr 2024 - Oct 2024 (6 months)

Provided human resources consultancy support including payroll and related HR documentation. Supported HR processes such as documentation and disciplinary-related activities.

Payroll HR Documentation Disciplinary

HR Manager

My Gas

Jul 2022 - Mar 2024 (1 year 8 months)

Managed employee onboarding and induction programs and delivered training on HR policies and processes. Supported performance management and employee development, handled internal HR communications, and provided employee relations support including conflict resolution and disciplinary processes.

Employee Onboarding Induction Programs Training HR Policies Performance Management Employee Development Internal Communications Organizational Change Acquisitions Support Job Analysis Employee Relations Conflict Resolution Disciplinary Coaching

HR & Communications Manager

Kinetix Technologies

Mar 2020 - Jun 2022 (2 years 3 months)

Led internal communications to support employee engagement while coordinating onboarding and delivering guidance on HR policies and procedures. Managed HR processes including recruitment and onboarding, supported performance and development initiatives, and handled corporate communication projects including websites and branded communications.

Internal Communications Employee Engagement Employee Onboarding Training HR Policies Organizational Change Job Design Onboarding Performance Management Employee Development Corporate Communications Website Content Branding Coaching

Communications Manager

Kreston Pretoria

May 2015 - Feb 2020 (4 years 9 months)

Developed internal communication strategies and produced employee newsletters and updates. Managed website and digital communication content, collaborated with stakeholders on communication material, and coordinated branding and communication projects.

Internal Communications Newsletters Document Production Digital Communication Proofreading Editing Branding

Academic Coordinator

Doxa Deo

Jan 2010 - Apr 2015 (5 years 3 months)

Coordinated academic programmes and learning activities, including facilitating courses and supporting lecturers and students. Managed curriculum planning, course material development, assessment, learner progress monitoring, and student enrolment/programme administration.

Course Facilitation Curriculum Planning Learner Support Assessments Student Enrolment

Events Coordinator

Provence Events Venue

Jan 2009 - Dec 2009 (11 months)

Coordinated weddings, conferences, and special events. Liaised with clients and suppliers, and managed event schedules and logistics.

Event Coordination Client Liaison Supplier Management Scheduling Logistics

Academic Coordinator

Timothy Leadership Project

Jan 2003 - Dec 2008 (5 years 11 months)

Managed administration for academic programmes, including student records and curriculum delivery support. Coordinated learning schedules and academic timetables, supported students, and assisted with learner assessments and academic administration.

Academic Programme Administration Student Records Management Schedules Learning Assessment Academic Administration