Open to opportunities

Louel Baliko

@louelbaliko

Message

Customer-focused back office and operations professional with experience in reservations and logistics.

Albania

Message

What I'm looking for

I seek an operations or back-office role where I can apply reservations and logistics experience, improve processes, and take on greater responsibility while supporting a collaborative team.

I am a detail-oriented back office and operations professional with experience managing hotel reservations, customer communications, and logistics processes. I have worked across reservations platforms and booking workflows while supporting teams and responding promptly to client inquiries.

My background includes roles in account management, area management, telemarketing, and back office leadership where I registered reservations in Opera, handled emails and phone calls, and coordinated payments. I continuously learn new technical skills, including CCNA modules and ICT training.

I bring strong communication, empathy, time management and problem-solving skills, and proficiency with Adobe tools, Microsoft Office, and basic computer architecture. I am seeking roles where I can apply operational excellence and grow into greater responsibility.