Paloma Filipi

I am a dedicated hotel management professional with over three years of experience in the hospitality industry. My journey began in the Booking Department at Hotel Bora Bora, where I honed my skills in customer service and marketing. This role allowed me to develop a keen understanding of client needs and the importance of effective communication in ensuring guest satisfaction.

As a Receptionist and later as a Head Receptionist at Hotel Espresso in Bologna, I further refined my management abilities, overseeing check-in and check-out processes while resolving various guest issues. My most recent position as Hotel Manager in Florence and Turin has equipped me with comprehensive skills in hotel operations, project management, and team leadership, ensuring smooth day-to-day functioning and exceptional guest experiences.