JMJamil MASHHADI
@jamilmashhadi
Multilingual Client Relationship Manager with a strong legal background.
MoroccoWhat I'm looking for
As a multilingual professional with over five years of experience as a Client Relationship Manager, I have honed my skills in client services and legal support. My journey has been marked by a proven track record in managing legal documentation and facilitating effective communication between clients and legal teams. I pride myself on my ability to resolve customer concerns efficiently while maintaining the highest standards of confidentiality.
In addition to my client management experience, I have also worked as an English and French tutor, where I developed customized lesson plans tailored to individual goals. My teaching experience has further enhanced my communication skills and ability to adapt to diverse learning environments. I am fluent in Arabic, English, and French, which allows me to connect with a wide range of clients and students.
Experience
Work history, roles, and key accomplishments
Client Relationship Manager
Mr. Mashhadi's Law Firm
Jan 2020 - Present (5 years 6 months)
Managed client intake, scheduling, and communication for legal cases efficiently. Handled sensitive documents, ensuring compliance and confidentiality.
English and French Tutor
Preply
Jul 2023 - Feb 2025 (1 year 7 months)
Taught French and English to learners of varied backgrounds and levels. Developed customized lesson plans tailored to individual goals.
English Language Instructor
Engoo
Jan 2022 - Jan 2024 (2 years)
Delivered live online English lessons to international students, focusing on fluency, pronunciation, and grammar improvement. Maintained consistent teaching quality and high student satisfaction.
Customer Support Trainee
Qatar Airways
Jan 2023 - Present (2 years 6 months)
Completed customer-experience training focused on real-time service delivery. Gained hands-on experience in issue resolution and communication protocols.
French Language Instructor
New Horizons Learning Center
Jan 2021 - Present (4 years 6 months)
Designed and delivered CEFR-aligned French courses. Adapted materials for individual and group sessions.
Volunteer - Community Support
Solafrika
Oct 2013 - Present (11 years 9 months)
Provided community support as a volunteer. Assisted with various tasks to aid community initiatives.
Education
Degrees, certifications, and relevant coursework
Lycée Pierre D'Aragon
French High School Diploma, General Studies
Completed the Baccalauréat at Lycée Pierre D'Aragon. Developed strong foundational knowledge across various subjects.
Lycée Aragos
French High School Diploma, General Studies
Obtained the Baccalauréat from Lycée Aragos. Focused on a well-rounded curriculum, preparing for higher education.
Aleppo University
Bachelor of Arts, English Literature
Studied English Literature at Aleppo University. Gained a comprehensive understanding of literary analysis, critical theory, and various genres.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
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