Open to opportunities

Lorraine Garrido Corrêa

@lorrainegarridocorra

Message

I coordinate business operations, digital transformation, and executive support across fast-paced teams.

Brazil

Message

What I'm looking for

I'm seeking Executive Assistant, Executive Operations, or Business Support roles in international organizations where I can coordinate complex operations, improve workflows, support leadership, and contribute to digital transformation.

At Beco de Ouro, I lead day-to-day business operations and cross-functional initiatives across Operations, Marketing, and Customer Service. I coordinated a technology platform rollout across 500+ physical locations, helping increase PIX payment adoption from 4% to 20% and transition 60% of physical points of sale online.

Previously at Petlove, I supported financial closing, expense analysis, SAP data consolidation, cost-center management, and Zero-Based Budgeting. I bring experience structuring workflows, implementing CRM systems, coordinating projects and events, strengthening financial controls, and supporting international teams in English and Spanish.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Supervisor

Current

Beco de Ouro

Nov 2023 - Present (2 years 9 months)

Lead day-to-day business operations and coordinate cross-functional initiatives across Operations, Marketing, Customer Service and other business areas. Structured and documented multi-department workflows, policies, procedures and operating rules to improve consistency and execution.

Business Operations Cross functional Coordination Process Improvement Workflow Documentation CRM Implementation Digital Transformation Team Coordination Data Analysis Google Workspace SAP Google Apps Script AI and Automation

Intern

Petlove

Apr 2022 - Nov 2023 (1 year 7 months)

Supported monthly financial closing processes, identifying and provisioning unrecorded expenses. Implemented a supplier benefit-allocation process that improved the accuracy of financial reporting.

Financial Reporting Expense Analysis SAP Data Analysis Google Workspace

Education

Degrees, certifications, and relevant coursework

Universidade Anhembi Morumbi (UAM)

Bachelor of Arts, Tourism Management

2025 -

Currently pursuing a Bachelor of Arts in Tourism Management, focusing on the operational and strategic aspects of the tourism industry.

Fundação Armando Álvares Penteado (FAAP)

Bachelor of Arts, International Relations

2020 - 2023

Pursued a Bachelor of Arts in International Relations with an emphasis in Economics, developing a strong foundation in global affairs and economic analysis.