Lorissa Fansler
@lorissafansler
Dedicated healthcare professional with strong customer service skills.
What I'm looking for
I am a dedicated healthcare professional with extensive experience in patient access and customer service. My journey began in the veterinary field, where I developed a passion for helping both animals and their owners. Over the years, I have honed my skills in patient registration, insurance verification, and medical billing, ensuring that patients receive the best care possible.
Currently, I work as a Patient Access Representative at Effingham Women's Health, where I excel in managing patient data and facilitating smooth interactions between patients and healthcare providers. My commitment to hard work and continuous improvement drives me to seek opportunities for advancement, as I believe that dedication and performance are key to achieving success in any role.
Experience
Work history, roles, and key accomplishments
Patient Access Representative
Effingham Women's Health
Dec 2024 - Present (7 months)
Performed patient registration, obtained and transcribed accurate patient data, and completed necessary forms including proper documentation and insurance information. Managed cashier duties, processed payments, and maintained accurate cash receipts.
Veterinary Assistant
VCA Animal Hospitals
May 2024 - Dec 2024 (7 months)
Assisted veterinarians and technicians during examinations and surgical procedures, and prepared and maintained examination and treatment areas. Administered medications and treatments, collected and processed laboratory samples, and maintained accurate patient records.
Patient Access Representative
Effingham Health System
Jul 2023 - May 2024 (10 months)
Performed patient registration, obtained and transcribed accurate patient data, and completed necessary forms including proper documentation and insurance information. Managed cashier duties, processed payments, and maintained accurate cash receipts.
Customer Service Representative
VCA Webb Animal Hospital
Jul 2022 - May 2023 (10 months)
Provided customer service by greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduled and confirmed appointments, processed payments, and managed medical records.
Pharmacy Technician
CVS Health
May 2021 - Jun 2022 (1 year 1 month)
Collaborated with pharmacists to ensure quality customer care and adherence to health and safety standards. Specific duties included sorting pills, creating labels, reviewing medication side effects, greeting customers, and ringing up purchases.
Teacher Assistant/Floater
Discovery Point Child Development Center
Jul 2016 - Sep 2018 (2 years 2 months)
Assisted the lead teacher with planning lessons and instructing children in activities. Focused on promoting social, emotional, physical, and intellectual growth and development according to approved curriculum.
Education
Degrees, certifications, and relevant coursework
Eastside High School
High school diploma or equivalent, General Studies
Completed high school education, gaining foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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