Lori Martin

I've supported customers at the Florida Department of Transportation by reviewing toll-vehicle images, generating bills, and answering payment-related questions. Previously at Oasis Senior Advisors, I managed inbound calls, researched issues, documented conversations, and provided solutions using the Oasis IQ system.

Over nearly two decades at Medstar, I handled Medicaid billing, denials, prescription processes, insurance verification, delivery-ticket confirmation, and quality checks designed to reduce denials.