Loren m
@lorenm
Dedicated administrative and security professional with over 10 years’ experience.
What I'm looking for
I am a dedicated administrative and security professional with over 10 years of experience in customer service, operations, and compliance across various sectors including public service, education, banking, and hospitality. My career has been marked by my ability to manage front office activities, verify documentation, coordinate logistics, and provide high-level executive and client support. I pride myself on maintaining confidentiality and following protocols while effectively communicating with diverse clientele, making me an ideal candidate for visa and immigration roles.
Currently, I serve as a Civilian Security Warden at Nandi Huduma Centre, where I welcome and direct clients to government services, conduct security screenings, and ensure compliance with safety procedures. My previous roles have equipped me with a wealth of experience in administration and customer relations, including my time as an Admin & PA to the Country Manager at KK Security-Garda World in Uganda, where I provided executive support and coordinated various operational activities. I am passionate about delivering exceptional service and ensuring smooth operations in any environment.
Experience
Work history, roles, and key accomplishments
Civilian Security Warden
Nandi Huduma Centre
Jul 2022 - Present (3 years)
Welcomed and directed clients to various government services. Conducted security screenings and monitored visitor activity to ensure safety and compliance with procedures.
Part-time Office Administrator
Rahaka Lengo Academy
Sep 2018 - Present (6 years 10 months)
Assisted with administration, staff supervision, and scheduling for the family business. Oversaw front-office operations, managed inventory, and handled supplier relations.
Admin & PA to Country Manager
KK Security-Garda World (U) Ltd
Mar 2013 - Present (12 years 4 months)
Provided comprehensive executive support, including arranging meetings and managing correspondence. Coordinated HR, procurement, and budgeting activities while maintaining meticulous records.
Banking Officer (Acting Head-Teller)
FINCA (U) Ltd
Jun 2011 - Present (14 years 1 month)
Processed banking transactions, maintained accurate records, and ensured compliance with financial regulations. Supervised tellers and provided essential customer service during peak periods.
Front Office Clerk – Guest Relations
Jacaranda Hotel
Jul 2006 - Present (19 years)
Managed guest check-ins and reservations, providing excellent customer support. Maintained efficient front desk operations and securely managed client records.
Education
Degrees, certifications, and relevant coursework
Makerere University Business School
Bachelor of Catering & Hotel Management (Hons), Catering & Hotel Management
Completed a Bachelor of Catering & Hotel Management with Honors. The program provided a comprehensive understanding of the hospitality industry, covering various aspects of hotel and catering operations.
Gitwe Girls' Secondary School
Kenya Certificate of Secondary Education (KCSE), General Studies
Obtained the Kenya Certificate of Secondary Education. This foundational education provided a strong academic background across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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