Clement Yeboah
@clementyeboah
Operations and management leader with decade-long experience in education and client-centric business operations.
What I'm looking for
I’m an operations and management professional with over a decade of experience across educational coordination, administrative leadership, and client-centric business operations. I’m known for optimizing complex workflows, managing team performance, and improving customer satisfaction through clear accountability.
In my current role as an Academic Tutorial Director & Founder, I run end-to-end operations for an academic tutorial service—curriculum support, assignment tracking, and test preparation. I manage parent relations, onboarding, and follow-ups on student progress, while coordinating schedules to ensure high-quality instructional outcomes.
Previously, I created operational procedures at St. Moses Hospital to improve workflow efficiency, identify bottlenecks, and reduce waste without lowering service standards. I’ve also led pipeline and conversion work as a Business Development / Marketing Manager, supervised sales and administrative teams, and supported data accuracy and logistics in high-volume environments at the National Identification Authority.
Experience
Work history, roles, and key accomplishments
Academic Tutorial Director
Clements' Academic City
Jan 2026 - Present (5 months)
Direct end-to-end operations for an academic tutorial service, including curriculum support, assignment tracking, and test preparation. Manage parent onboarding and follow-ups on student progress while coordinating instructional schedules to ensure quality outcomes.
Hospital Administrator
St. Moses Hospital
Aug 2025 - Jan 2026 (5 months)
Created and implemented operational procedures to optimize workflows and improve service quality. Led recruitment and onboarding of administrative and professional personnel, monitored satisfaction and administrative outcomes, and supported accreditation compliance.
Business Development Manager
Primus Real Estate & Kayas Real Estate
Oct 2021 - Jun 2024 (2 years 8 months)
Managed real estate lead pipelines by responding to inquiries and converting prospects into partnerships. Supervised sales and marketing staff, coordinated promotional assets with digital/media teams, and tracked client acquisition streams to meet productivity benchmarks.
Card Verification Officer
National Identification Authority
Jan 2019 - Jan 2022 (3 years)
Managed printer server and identity enrollment systems for mass registration under high-volume, time-sensitive conditions. Coordinated logistics for high-value system resources and ensured accurate data entry for identity registrations.
Administrative Assistant
Sunyani Technical University
Sep 2015 - Sep 2016 (1 year)
Managed daily departmental schedules and supported staff and students with academic and operational administration. Generated analytical reports, organized large meetings, and maintained clear administrative support for marketing activities.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Master of Business Administration, Human Resource Management
2024 -
Pursuing a Master of Business Administration (MBA) with a focus on human resource management. Coursework includes advanced organizational behavior, strategic HR, training & development systems, and team dynamics.
Chartered Institute of Bankers (CIB Ghana)
Executive Certificate in Banking Operations, Banking Operations
2015 - 2016
Earned an Executive Certificate in Banking Operations. Relevant coursework included accounting & finance, business economics, credit management, and corporate ethics.
University of Cape Coast (UCC)
Bachelor of Management Studies, Business Management
2011 - 2015
Completed a Bachelor of Management Studies in business management. The program covered foundational business and management topics relevant to business operations.
Availability
Location
Authorized to work in
Job categories
Skills
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