Open to opportunities

Lola Dendy

@loladendy

Message

Motivated entry-level marketing-minded leader with hands-on retail and restaurant management experience.

United States

Message

What I'm looking for

I seek a role combining marketing and people management where I can lead teams, develop promotions, and grow operational skills in a collaborative environment.

I am a motivated, detail-oriented professional blending marketing skills with a strong understanding of people and proven leadership from managing teams in fast-paced retail and restaurant environments. I have overseen daily operations, scheduled and trained staff, managed labor costs and inventory, and created promotions that increased sales.

I bring hands-on customer-service experience, POS and payment processing knowledge, and practical digital-design skills (Canva) to support marketing initiatives and operational excellence. I am eager to leverage my management experience and academic background in psychology and marketing to grow in a role that combines customer insight, team leadership, and promotion strategy.

Experience

Work history, roles, and key accomplishments

Current

Assistant Store Manager

Current

Rock'n 50's Cafe

May 2025 - Present (1 year 1 month)

Managed 30+ employees, oversaw daily operations and vendor ordering, and created promotions that increased sales while monitoring labor costs to meet budget goals.

Scheduling Vendor Relations Inventory Management Promotion Labor Costs Customer Service

Restaurant Lead

Rock'n 50's Cafe

Dec 2024 - Apr 2025 (4 months)

Scheduled employees, managed day-to-day shift operations, tracked inventory and staffing to meet budget goals, and helped cover shifts to maintain service levels.

Shift Management Scheduling Customer Service Team Coordination

Waitress

Rock'n 50's Cafe

Oct 2022 - Dec 2024 (2 years 2 months)

Greeted customers, entered orders into the POS, ran food to tables, resolved customer issues, and completed side work to support efficient front-of-house operations.

Customer Service Order Entry Conflict Resolution Time Management

Customer Service Representative

Dan's Supermarket

Nov 2020 - Dec 2022 (2 years 1 month)

Assisted customers with transactions, processed payments and refunds, handled phone inquiries and customer concerns, and supported in-store services like utility payments and faxing.

Customer Service Cash Handling Refunds Phone Support

Education

Degrees, certifications, and relevant coursework

The University of Mary

Bachelor of Science, Psychology

2025 - 2026

Activities and societies: Minor in Marketing; created promotions and marketing efforts

Bachelor of Science in Psychology with a minor in Marketing completed between Jan 2025 and Apr 2026; involved in promotions and marketing efforts that increased sales.