Open to opportunities

April Sanders

@aprilsanders

Message

Experienced manager with a strong background in customer service.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and customer satisfaction, with opportunities for growth.

I am an experienced manager with a proven track record in the food service industry. Currently, I serve as an Assistant Manager at Wendy's, where I ensure smooth store operations, maintain cleanliness, manage inventory, and prioritize customer satisfaction. My role has honed my leadership skills and ability to work effectively under pressure.

Previously, I held the position of General Manager at Redskins Diner, where I was responsible for payroll, inventory management, and overall diner operations. My experience also includes working as a Call Agent, where I developed strong communication skills while assisting customers with enrollment and surveys. I am passionate about fostering a positive team environment and delivering exceptional service.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Wendys

Mar 2021 - Present (5 years 3 months)

Ensured the proper operation and cleanliness of the store, maintaining high standards for customer satisfaction. Managed inventory and placed truck orders to keep the store well-stocked.

Inventory Management Customer Service Team Leadership Stock Control

General Manager

Redskins Diner

Feb 2018 - Oct 2020 (2 years 8 months)

Managed all aspects of diner operations, including payroll, inventory, and cooking, to ensure smooth daily functioning. Oversaw general operations to maintain efficiency and customer satisfaction.

Payroll Management Inventory Control Cooking Restaurant Operations Team Leadership

Manager Assistant

Melon Heavers

Jun 2017 - Feb 2019 (1 year 8 months)

Responsible for money management and inventory control, ensuring accurate financial records and stock levels. Collaborated effectively within a team environment to achieve operational goals.

Teamwork Inventory Management Financial Reporting

Call Agent

Procom

Jan 2017 - May 2017 (4 months)

Performed telemarketing duties, assisting customers with school enrollment and conducting surveys. Provided customer support and gathered information through outbound calls.

Telemarketing Customer Service Data Collection Communication Call Center Operations