Open to opportunities

Loanny Lambert Woolcock

@loannylambertwoolcoc

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Bachelor of Business Management with expertise in customer service.

Honduras

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What I'm looking for

I am looking for a role that fosters growth, creativity, and teamwork.

I am a dedicated Bachelor of Business Management graduate with three years of experience in customer service, administrative support, CRM management, B2B sales, and digital marketing. My journey has equipped me with a diverse skill set, particularly in social media management and email marketing, where I have successfully contributed to various campaigns that enhance brand visibility and customer engagement.

During my internship as a Human Resources Assistant at DIUNSA, I gained valuable insights into recruitment processes, including conducting screening interviews and maintaining applicant tracking systems. My role as an Administrative Assistant at Get Staffed Up allowed me to hone my customer service skills, manage social media content, and streamline email communications using platforms like Kajabi. I thrive in dynamic environments and am passionate about leveraging my skills to drive organizational success.

Experience

Work history, roles, and key accomplishments

Human Resources Assistant

DIUNSA

Apr 2024 - Jun 2024 (2 months)

Assisted in recruitment and selection processes, conducted screening calls, and maintained applicant tracking systems. Supported training processes and participated in company events, ensuring effective employee documentation and record updates.

Recruitment Screening Applicant Tracking Systems Documentation

Administrative Assistant

Get Staffed Up

Jul 2020 - Dec 2023 (3 years 5 months)

Provided customer service by addressing inquiries and monitoring helpdesk operations. Managed social media campaigns, drafted email communications, and supported sales efforts through CRM management and outreach.

Customer Service Social Media Management Email Marketing CRM Management Sales Outreach

Project Coordinator

ODECO

Coordinated documentation processes and facilitated community projects aimed at empowering local populations. Collaborated with team members to enhance project workflows and ensure successful implementation.

Project Coordination Community Engagement Documentation Team Collaboration Workflow Optimization

Education

Degrees, certifications, and relevant coursework

Universidad Tecnológica de Honduras

Bachelor of Business Management, Business Management

2018 - 2024

Studied Business Management with a focus on Administration, Marketing, and Human Resources Management. Developed leadership and communication skills, preparing for a career in various business sectors.