Open to opportunities

Ana Chinchilla

@anachinchilla

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Results-driven Office Operations Manager with expertise in HR and operations.

Honduras

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What I'm looking for

I seek a dynamic role that fosters growth and values strategic leadership.

As an accomplished Office Operations Manager, I have successfully led the establishment and launch of the San Pedro Sula office for Relay Human Cloud, overseeing all aspects of the setup process. My journey began as an HR Coordinator at Altia Business Park, where I honed my skills in human resources and operations management. My adaptability and strategic planning abilities have been pivotal in driving operational excellence and fostering a positive work environment.

Throughout my career, I have demonstrated a commitment to building high-performing teams and implementing effective communication channels. My experience includes managing payroll processes, ensuring compliance with local regulations, and creating hiring policies that support long-term growth. I take pride in my ability to lead recruitment efforts, having successfully hired over 30 candidates monthly and contributed to the expansion of operations in the LATAM region.

Experience

Work history, roles, and key accomplishments

Office Operations Manager - Honduras

Relay Human Cloud

Apr 2023 - Apr 2024 (11 months)

Spearheaded the establishment and launch of the San Pedro Sula office, overseeing infrastructure, technology, and workspace design. Led recruitment and onboarding of a high-performing team, ensuring alignment with company culture. Managed payroll processes and fostered effective communication with headquarters.

Office Management Team Leadership Recruitment Onboarding Payroll Management Communication Strategic Planning Operations Management Compliance Infrastructure

Career Advisor

Elevate

Jan 2023 - Nov 2023 (10 months)

Assessed personal characteristics, skills, and interests of individuals through interviews and group work. Provided guidance on CVs, applications, and interview techniques to help individuals secure remote jobs.

Interviewing Assessments Communication

People and Culture Coordinator

Relay Human Cloud

Mar 2021 - Apr 2023 (2 years 1 month)

Managed leaves of absence, benefits programs, and employee concerns. Drove recruitment processes and delivered day-to-day HR activities including onboarding and documentation. Key in building the company into a full-scale operation with over 50 employees.

HR Management Recruitment Employee Relations Onboarding Benefits Administration Policy Implementation Communication Conflict Resolution Documentation Team Building

Human Resources Coordinator

Altia Smart City

Apr 2018 - Mar 2021 (2 years 11 months)

Onboarded new employees and created orientation programs. Managed employee relations and performance, implemented strategic HR projects, and maintained accurate staff records. Processed payroll for over 150 employees with 100% accuracy.

Onboarding Employee Relations Payroll Processing HR Performance Management Communication Policy Development Team Collaboration Strategic Planning

Recruiter

Altia Smart City

Nov 2017 - Jun 2018 (7 months)

Partnered with hiring managers to determine staffing needs, screened resumes, and conducted interviews. Successfully hired over 30 candidates monthly for various clients.