Liz Willette
@lizwillette
Certified EV Charging Technician with 20+ years customer-facing experience and strong troubleshooting.
What I'm looking for
I am a Certified Electric Vehicle Charging Station Technician with over 20 years of customer-facing experience and a strong technical aptitude. I specialize in EV charging diagnostics, Level 1/2 repair, electrical safety, and voltage testing.
My background blends hands-on technical work with customer service and de-escalation skills developed in remote support and in-person roles. I have practical experience using Salesforce, Google Workspace, MS Teams and Slack for issue tracking and documentation.
I hold certifications including EV Charging Station Repair, OSHA 80, NFPA 70E (2024), CPR/First Aid/AED, and ASL Level 1, and I leverage formal training to ensure safe, compliant work. I also bring experience creating documentation and improving workflow efficiency.
I am seeking roles where I can apply my diagnostics expertise and client-communication strengths, particularly in EV technician or EV sales positions that value reliability, clear documentation, and excellent customer outcomes.
Experience
Work history, roles, and key accomplishments
Gig Product Specialist
Omni Interactions
May 2024 - Present (1 year 6 months)
Provided remote technical and customer support across multiple platforms, tracked issues in Salesforce and improved customer satisfaction through de-escalation techniques.
Health & Wellness Coach
Lizfit5280
Feb 2015 - Present (10 years 9 months)
Provided home and pet care services and created personalized nutrition and fitness plans for clients, delivering tailored coaching and reliable in-home support.
Administrative Assistant
Tellme Scenic Solutions
Apr 2022 - Sep 2024 (2 years 5 months)
Managed exhibit project details, streamlined payroll and employee hour reporting, and prepared quotes while coordinating travel and scheduling to improve operational efficiency.
Health & Wellness Coach
Matrix Fitness & Spa
May 2013 - Dec 2020 (7 years 7 months)
Designed individualized fitness programs and educated clients on safety, nutrition, and long-term wellness, enhancing client outcomes and retention.
Education
Degrees, certifications, and relevant coursework
University of Texas at Austin
Liberal Arts & Sciences
Studied within the College of Liberal Arts and Sciences at the University of Texas at Austin.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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