Open to opportunities

Li Zhi He

@lizhihe

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Experienced compliance and fixed-asset professional skilled in process improvement.

China

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What I'm looking for

I seek roles where I can lead process improvements, ensure compliance and data integrity, work cross-functionally, and contribute to system migrations and audit-ready operations.

I am a results-driven compliance tester and fixed asset management professional with extensive experience in process analysis, data migration, and cross-functional collaboration. I have led system upgrades, conducted large-scale data cleansing using SQL and Excel, and ensured audit-ready asset controls while supporting multilingual stakeholder communication.

In my roles I have designed and optimized business processes, managed SOX compliance testing, and supervised customer service teams to improve operational efficiency and service quality. I bring a pragmatic, detail-oriented approach to driving process improvements and delivering reliable, auditable results.

Experience

Work history, roles, and key accomplishments

Business Process Reengineering Officer

East Asia Global Business Services (Guangdong) Co., Ltd. She

Feb 2025 - May 2025 (3 months)

Analyzed and redesigned order, customer service, and operations processes to remove redundancies and improve efficiency; led cross-departmental implementation and monthly performance monitoring, supporting multilingual standardization in Mandarin, English, and Cantonese.

Process Optimization Cross Functional Collaboration Performance Monitoring Multilingual Communication Documentation

Business Controls (SOX) Compliance Tester

IBM

Sep 2021 - Jun 2024 (2 years 9 months)

Conducted SOX compliance testing and risk assessments, developed and executed test plans, identified control deficiencies, and coordinated corrective actions while preparing compliance reports and supporting audits.

Compliance Testing Risk Assessment Test Planning Audit Support Policy Documentation Reporting

Fixed Asset Management Analyst

IBM

Aug 2012 - Aug 2021 (9 years)

Managed hardware asset lifecycle and inventory accuracy for commercial accounts, administered financial asset records and depreciation, coordinated disposals and annual physical inventory to maintain audit-ready records.

Inventory Control SQL Excel

Global Fixed Asset System Project Manager

IBM

Jul 2015 - May 2018 (2 years 10 months)

Led data analysis, cleansing, migration and UAT for SAP APO to iERP fixed asset system upgrade; ensured high-accuracy data migration and implemented process improvements to minimize operational disruption.

Project Management Data Migration SQL System Integration User Acceptance Testing Stakeholder Management Process Improvement

Customer Service Supervisor

Standard Chartered Bank

Oct 2008 - Jul 2012 (3 years 9 months)

Supervised a customer service team for credit card services, handled escalations, conducted performance reviews and training, and implemented initiatives to improve customer satisfaction and retention.