Open to opportunities

Hanbing Xiao

@hanbingxiao

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Master's-level banking and finance professional with strong data analysis and customer-focused finance experience.

China

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What I'm looking for

I seek a finance role emphasizing data-driven analysis, risk management or financial operations in a collaborative environment that supports learning and long-term growth.

I am a Master of Banking and Finance with hands-on experience in financial administration, customer service, and data analysis across corporate and educational service environments. I combine solid theoretical knowledge with practical skills in financial reporting, risk monitoring, and process optimization.

I have led short-term data-audit projects, produced policy-oriented analysis on liquidity risk, and supported international partnership development and student application processes, delivering measurable improvements in data quality and customer outcomes.

I work well under pressure, value teamwork and clear communication, and hold certifications including Google Data Analyst and Bloomberg Market Concepts; I seek long-term finance roles where I can apply analytical rigor and client-focused problem solving.

Experience

Work history, roles, and key accomplishments

Data Analyst (Short-Term)

State Grid Corporation of China

Oct 2024 - Nov 2024 (1 month)

Conducted a one-month audit of electricity consumption records for thousands of users, identifying anomalies and correcting errors to improve data quality for reporting.

Data Analysis Excel Data Auditing Anomaly Detection Data Cleaning Reporting Quality Assurance

CEO Assistant

IMEGA Culture

Oct 2023 - Jun 2024 (8 months)

Supported partnership expansion and operations, organized 4 study tours and school visits, and processed applications for 18 customers while optimizing workflows and contributing to marketing plans.

Partnership Development Process Optimization Customer Service Marketing Support Data Management

Customer Service Representative

DJ-Innovations

Apr 2022 - Aug 2022 (4 months)

Managed customer complaints, produced product feedback reports, negotiated resolution strategies, and implemented cost-control measures that increased customer satisfaction by 5%.

Customer Support Negotiation Cost Control Customer Satisfaction Reporting

Administrative Assistant

Beijing Merrill Times Paper

Apr 2021 - Sep 2021 (5 months)

Performed bookkeeping, prepared financial statements and monthly bank reconciliations, monitored transactions and improved daily accounting processes to ensure data consistency.

Bookkeeping Financial Reporting Bank Reconciliation Transaction Monitoring Process Improvement