Lizeth Lasenberry
@lizethlasenberry
Customer service and dispatch professional delivering compliant logistics, collections, and high-volume support.
What I'm looking for
I oversee dispatch and administrative operations for a regional trucking company, coordinating drivers, loads, and client communications to ensure on-time deliveries and regulatory compliance. I negotiate freight rates and contracts with brokers and shippers to optimize routing and revenue, while scheduling and dispatching drivers and monitoring ETAs.
I also manage truck insurance, registration, and DOT compliance documents, and I handle billing, invoicing, collections, account reconciliation, and accurate load records. From delivering customer service and merchandise support in a high-volume retail environment to resolving delinquencies through payment plan negotiations, I bring a consistent, friendly approach that helps customers move forward.
Experience
Work history, roles, and key accomplishments
Dispatch and administration
Sr trucking
Jan 2006 - Present (20 years 5 months)
Negotiate freight rates and contracts with other brokersand shippers to optimize routing and
revenue.
2. Schedule and dispatch drivers, assign loads, and monitor ETA’s
3. Manage truck insurance, registration, and DOT compliance
delinquencies and provide sustainable
Payment solutions while maintaining a positive customer experience.
1. Managed inbound and outbound inquiries, resolved account questions, and guided customers
through payment options.
2. Negotiated and implemented payment plans to return account to status.
3. Helping customers with any questions they have while providing friendly service.
Education
Degrees, certifications, and relevant coursework
Tolleson High School
2000 - 2004
Attended Tolleson High School from 2000 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Lizeth?
You can contact Lizeth and 90k+ other talented remote workers on Himalayas.
Message LizethFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
