Liyan Al Sheikh Hasan
@liyanalsheikhhasan
I build CRM workflows and use AI tools to improve customer operations.
What I'm looking for
I supported Spirit Airlines passengers remotely with bookings, cancellations, schedule changes, baggage policies, and travel requirements while resolving service issues through email and chat.
I built Credelle, a personal review-management SaaS project, using GoHighLevel to configure CRM processes and automated workflows for stronger customer management. I also researched potential clients and managed outreach through email and social media.
I'm eager to grow in AI training, data annotation, or content evaluation, bringing careful research, strong written English, and an accuracy-focused approach to remote work.
Experience
Work history, roles, and key accomplishments
Personal SaaS Project
Credelle
May 2025 - Jan 2026 (8 months)
Built and configured a review management SaaS platform using GoHighLevel. Created automated workflows and CRM processes to improve customer management.
Customer Service Representative
Spirit Airlines
May 2024 - Jul 2025 (1 year 2 months)
Assisted passengers with flight inquiries, bookings, cancellations, and schedule changes. Provided support regarding baggage policies, check-in procedures, and travel requirements.
Education
Degrees, certifications, and relevant coursework
Sunlight International School
High School Diploma, General Studies
Graduated with a High School Diploma from Sunlight International School in Riyadh, Saudi Arabia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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