Yasmina Merhi
@yasminamerhi
Detail-oriented professional with strong customer service and communication skills.
What I'm looking for
I am a highly motivated and detail-oriented professional with a strong background in customer interaction, communication, and problem-solving. My experience as a Shadow Teacher at Jeddah Private International School allowed me to provide individualized support to students with diverse learning needs, adapting my communication and teaching strategies to meet their unique requirements. I have a proven ability to foster positive and inclusive environments, ensuring that every individual feels valued and supported.
In addition to my teaching experience, I managed customer inquiries and logistics for a charitable food sales initiative, where I prioritized customer satisfaction and effective communication. My academic background includes a Bachelor of Science in Business Administration, where I graduated Cum Laude from the University of Massachusetts Lowell. I am fluent in both English and Arabic, which enhances my ability to connect with individuals from diverse backgrounds. I am eager to contribute to SafetyWing's mission of building a global social safety net and thrive in a fully remote, international environment.
Experience
Work history, roles, and key accomplishments
Shadow Teacher
Jeddah Private Intl. School
Sep 2023 - Jun 2024 (9 months)
Provided individualized support to students with diverse learning needs, adapting communication and teaching strategies. Collaborated with educational professionals to develop and implement learning plans while fostering a positive learning environment.
Charitable Food Sales
Instagram (@loqmaalfayhaa)
Aug 2019 - Aug 2021 (2 years)
Managed customer inquiries and processed orders while ensuring timely service delivery. Resolved customer issues effectively and maintained accurate records of transactions and interactions.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Lowell
Bachelor of Science, Business Administration
2021 - 2023
Grade: Cum Laude
Completed a Bachelor of Science in Business Administration with a focus on developing strong communication and problem-solving skills. Graduated Cum Laude and was recognized on the Dean's List for academic excellence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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