Lisván Reyes Ricardo

I am a dedicated and trilingual customer service professional with extensive experience in providing exceptional support across various industries. Currently, I work at Tech Mahindra as a Germar Specialist, where I respond to customer inquiries, troubleshoot software installations, and ensure smooth operation of computer systems. My commitment to quality communication and empathy allows me to effectively address customer needs and resolve issues promptly.

Previously, I served as a Technical Writer at INEVENT, where I translated and created user guides in English, Spanish, and German. This role honed my ability to convey complex information clearly and effectively. My journey in customer service began with Brussels Airlines, where I managed sales and reservations while providing support in multiple languages. My exposure to diverse cultures and multinational companies has enriched my professional development and enhanced my communication skills.