Christyan Griesbach Itso
@christyangriesbachit
Bilingual customer support professional skilled in technical troubleshooting and client relationship management.
What I'm looking for
I am a bilingual customer-focused professional with hands-on experience in technical support, administrative operations, and client service. I communicate fluently in English and Portuguese and quickly learn new systems and tools to solve problems effectively.
My background includes diagnostic and repair work, on-site technical visits, financial and invoicing control, and internal IT support such as PC assembly and maintenance. I consistently manage client relationships from first contact through service completion, prioritizing clear communication and reliable follow-through.
I seek roles where I can apply my language skills, technical troubleshooting abilities, and strong interpersonal skills to improve customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Refrigeration Technician
Volteg
Dec 2025 - Mar 2026 (3 months)
Diagnosed and repaired residential and commercial refrigeration equipment, managed on-site technical visits, and handled budgeting and client negotiations to deliver end-to-end service.
Warehouse Assistant
HPrime
Sep 2025 - Dec 2025 (3 months)
Controlled and organized packaging materials to ensure continuous supply to the production line, coordinated with suppliers and carriers, and performed accurate stock counting and record-keeping.
Administrative Assistant
Global Estratégias Financeiras
Jan 2023 - Sep 2023 (8 months)
Managed invoicing and payment control, provided internal IT support including PC assembly and maintenance, and supported employees and clients with technical and administrative processes to improve operational efficiency.
Education
Degrees, certifications, and relevant coursework
Driver's License (Categories A and B)
Active Driver's License - Categories A and B, Driver Licensing
Holds active driver's license for categories A and B.
Tigre EAD
Certificate in Hydraulic Installations, Hydraulic Installations
2025 - 2025
Completed Hydraulic Installations course through Tigre EAD in August 2025.
Assessoritec
NR-11 Forklift Operator Certification, Workplace Safety / Equipment Operation
2024 - 2024
Completed Forklift Operator NR-11 certification in March 2024.
ReSeg
NR-11 Electric Forklift / Pallet Jack Certification, Equipment Operation
2024 - 2024
Completed Electric Forklift / Electric Pallet Jack Operator NR-11 certification in May 2024.
High School Diploma
High School Diploma, General Secondary Education
2020 - 2023
Completed secondary education and obtained a High School Diploma between 2020 and 2023.
Availability
Location
Authorized to work in
Job categories
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