Open to opportunities

Christyan Griesbach Itso

@christyangriesbachit

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Bilingual customer support professional skilled in technical troubleshooting and client relationship management.

Brazil

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What I'm looking for

I am looking for a bilingual customer or remote technical support role where I can use my troubleshooting, administrative, and communication skills to improve customer experience and operational efficiency.

I am a bilingual customer-focused professional with hands-on experience in technical support, administrative operations, and client service. I communicate fluently in English and Portuguese and quickly learn new systems and tools to solve problems effectively.

My background includes diagnostic and repair work, on-site technical visits, financial and invoicing control, and internal IT support such as PC assembly and maintenance. I consistently manage client relationships from first contact through service completion, prioritizing clear communication and reliable follow-through.

I seek roles where I can apply my language skills, technical troubleshooting abilities, and strong interpersonal skills to improve customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Refrigeration Technician

Volteg

Dec 2025 - Mar 2026 (3 months)

Diagnosed and repaired residential and commercial refrigeration equipment, managed on-site technical visits, and handled budgeting and client negotiations to deliver end-to-end service.

Refrigeration Repair Client Relationship Management Budgeting Technical Troubleshooting

Warehouse Assistant

HPrime

Sep 2025 - Dec 2025 (3 months)

Controlled and organized packaging materials to ensure continuous supply to the production line, coordinated with suppliers and carriers, and performed accurate stock counting and record-keeping.

Inventory Control Stock Count Material Handling Record keeping Warehouse operations

Administrative Assistant

Global Estratégias Financeiras

Jan 2023 - Sep 2023 (8 months)

Managed invoicing and payment control, provided internal IT support including PC assembly and maintenance, and supported employees and clients with technical and administrative processes to improve operational efficiency.

Invoicing IT Support Process Improvement Customer Support Administrative Operations