Lisper Gitonga

I’m a highly organized Human Resource professional with over 4 years of hands-on experience supporting HR operations, payroll, recruitment, employee relations, training and development, and office administration. I’m known for managing end-to-end HR processes, streamlining workflows, improving compliance, and handling confidential information with care.

In my current role as a Human Resource Officer, I oversee the full recruitment cycle from shortlisting to onboarding, ensure timely payroll processing of salaries, allowances, and statutory deductions, and strengthen engagement to reduce absenteeism and improve communication. I also maintain employee records and ensure compliance with labor laws, coordinate performance appraisal cycles, and administer staff benefits such as maternity, paternity, and flexible work requests. My key achievements include streamlining payroll processing to reduce errors and increase accuracy by 30%, implementing new HR policies that resulted in a 100% audit success rate, and improving new-hire clarity and retention by 15–25% through standardized onboarding checklists and orientation materials.

Before this, I built strong HR foundations as a Human Resource Assistant / Admin Assistant, providing HR documentation support, processing payroll data for absences, leaves, and overtime, and handling employee requests and grievances in line with company policies. I played a key role in recruiting over 50 staff members and contributed to a 20% improvement in employee satisfaction through process improvements and better communication channels, while supporting onboarding, training coordination, and recordkeeping. I bring a strong communicator mindset and practical problem-solving, delivering accurate work in fast-paced remote and onsite environments.