Lisah Wafula
@lisahwafula
Customer service professional skilled in communication, digital literacy, and creative media.
What I'm looking for
I am an enthusiastic and adaptable customer service professional with strong communication, problem-solving, and interpersonal skills gained through academic study and volunteer experience. I hold a Bachelor of Arts in Linguistics, Media, and Communication Studies from Moi University and have applied my skills to organizing digital literacy programs.
In my volunteer role with Project Digital Impact Foundation, I assisted in implementing digital literacy initiatives, supported online campaigns to promote responsible digital engagement, and collaborated with teams to boost public awareness using creative media. I have practical experience in customer service, digital communication, photography, and intermediate graphic design.
I am passionate about creating positive experiences, supporting organizational goals through teamwork, and leveraging my technical and creative skills to enhance customer satisfaction and community outreach.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Project Digital Impact Foundation
Jan 2024 - Present (1 year 10 months)
Assisted in organizing digital literacy programs and supported online campaigns to promote responsible digital engagement, improving community reach and participant digital skills.
Education
Degrees, certifications, and relevant coursework
Moi University
Bachelor of Arts, Linguistics, Media, and Communication Studies
Completed a Bachelor of Arts in Linguistics, Media, and Communication Studies focusing on language, media practices, and communication theory.
Availability
Location
Authorized to work in
Job categories
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