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Lisah Wafula

@lisahwafula

Customer service professional skilled in communication, digital literacy, and creative media.

Kenya
Message

What I'm looking for

I seek a customer-focused role where I can apply communication, digital literacy, and creative skills to improve satisfaction and support team goals.

I am an enthusiastic and adaptable customer service professional with strong communication, problem-solving, and interpersonal skills gained through academic study and volunteer experience. I hold a Bachelor of Arts in Linguistics, Media, and Communication Studies from Moi University and have applied my skills to organizing digital literacy programs.

In my volunteer role with Project Digital Impact Foundation, I assisted in implementing digital literacy initiatives, supported online campaigns to promote responsible digital engagement, and collaborated with teams to boost public awareness using creative media. I have practical experience in customer service, digital communication, photography, and intermediate graphic design.

I am passionate about creating positive experiences, supporting organizational goals through teamwork, and leveraging my technical and creative skills to enhance customer satisfaction and community outreach.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Moi University logoMU

Moi University

Bachelor of Arts, Linguistics, Media, and Communication Studies

Completed a Bachelor of Arts in Linguistics, Media, and Communication Studies focusing on language, media practices, and communication theory.

Tech stack

Software and tools used professionally

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Lisah Wafula - Customer Service Specialist - Project Digital Impact Foundation | Himalayas