Lisa Gudo

I’m a highly organized, detail-oriented Virtual Assistant with over 3 years of experience providing exceptional support while keeping projects on time and handling information with extreme confidentiality. I’m known for excellent communication, proactive problem-solving, and staying steady under busy operational pressure.

In my current role at Remote SA Tech Repairs (Pty) Ltd, I manage scheduling, dispatching, and invoicing using ServiceM8 and Repairing Shop Manager in a fast-moving electrical contracting environment. I handle end-to-end quoting and invoicing for 50+ jobs per month, coordinate customer communication from initial booking through completion within a 48-hour window, and support a pipeline of 30+ active jobs weekly with a team of 8 technicians.

Beyond core admin and customer support, I drive reliability through process and systems improvements—building digital filing systems that improved retrieval speed by 30%, supporting onboarding, and generating weekly reporting on repairs, inventory, and payments using Xero and QuickBooks Online. I bring strong customer support, administrative coordination, and reporting discipline, and I’m excited to support a business that values proactive optimization, clear communication, and consistent operational follow-through.