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Lisa FernsLF
Open to opportunities

Lisa Ferns

@lisaferns

I design accessible digital learning and simulations that help global technical teams perform safely and confidently.

United States
Message

At Philips, I design high-fidelity simulations and branching learning for global service engineers supporting medical imaging platforms. I turn device specifications, imaging data, and troubleshooting workflows into task-based training that supports safe, reliable clinical performance.

I prototype non-linear scenarios in Articulate Storyline, build multimedia learning assets, and create risk-free sandbox environments for hands-on practice. I also deploy SCORM/xAPI-compliant learning, use analytics and Qualtrics feedback to improve content, and lead ISO 9001-aligned quality reviews.

Previously at Bryant University, I built digital learning architecture for certification and MBA programs, including an IDEA Design Thinking program serving 700+ learners annually. I partnered with subject matter experts on assessment, accessibility, LMS training, and continuous improvement across multiple departments.

My background also includes training educators, administering learning systems, introducing VR/AR curriculum pilots, and advising students and alumni across 200+ academic programs. I bring 15+ years of learner-centered design grounded in UDL, accessibility, evaluation, and practical performance support.

Experience

Work history, roles, and key accomplishments

Philips North America logoPA
Current

Learning Experience / Design Experience

Jan 2022 - Present (4 years 8 months)

Design high-fidelity simulations and branching learning experiences for global field and remote service engineers on medical imaging platforms, applying learning science and UDL principles. Lead a structured, ISO 9001-aligned quality review process and collaborate with LMS and business teams to deploy SCORM/xAPI-compliant courses.

Bryant University logoBU

Instructional Designer

Bryant University

Jan 2020 - Dec 2022 (2 years 11 months)

Designed end-to-end digital learning architecture for professional certification programs across the Executive Development Center, Center for Teaching Excellence, and Professional MBA program. Directed full-cycle development of the IDEA Design Thinking program in Canvas LMS, scaling to a cohort of 700+ learners annually.

BS

Digital Learning Coordinator (Trainer) / Faculty

Bishop Feehan High School

Jan 2016 - Dec 2020 (4 years 11 months)

Designed and facilitated onboarding and technology training for 115+ staff and faculty, and led district-wide staff development programming for 230 educators. Reduced support tickets by 23% by building self-service training resources and supervising the student helpdesk.

Education

Degrees, certifications, and relevant coursework

AE

American College for Education

Master's Degree, Instructional Design and Technology

Earned a Master's Degree in Instructional Design and Technology.

University of Rhode Island logoUI

University of Rhode Island

Master's Degree, Human Development

Earned a Master's Degree in Human Development.

University of Rhode Island logoUI

University of Rhode Island

Bachelor of Arts, English

Earned a Bachelor of Arts degree in English.

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