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Lisa Bonanj

@lisabonanj

Remote Office Administrator at Tamboerskloof Family Vets, coordinating schedules and supplier orders while keeping shared records accurate.

South Africa

Message

What I'm looking for

I'm looking for a remote administrative role where I can coordinate schedules, maintain accurate records, manage supplier orders and support day-to-day operations. I'm available for full UK business hours (11:00–19:00 SAST).

At Tamboerskloof Family Vets, I coordinate schedules across veterinarians, nursing staff and clients, managing daily interactions by phone, email and in person.

I handle supplier orders, compare quotes and reconcile invoices, tracking spend and flagging discrepancies to management.

I maintain shared records and digital filing systems using VetMaster, and prepare estimates, reports and client documentation. I also use Claude and ChatGPT to research, draft communications and streamline recurring administrative workflows.

Previously, at Ocean Square Vetshop, I maintained stock records and processed transactions using POS and Pastel. At RCS, I supported clients with account queries, applications and payment concerns while maintaining accurate records.

Experience

Work history, roles, and key accomplishments

Current

Administrative Coordinator & Receptionist

Current

Tamboerskloof Family Vets

Jan 2024 - Present (2 years 9 months)

Coordinate schedules and diary management across veterinarians, nursing staff and clients, managing 50+ daily interactions. Handle procurement, reconcile supplier invoices, and maintain accurate records using VetMaster.

Scheduling Diary Management Procurement Invoice Reconciliation VetMaster Microsoft Office AI Tools Communication Skills

Sales Assistant & Store Administrator

Ocean Square Vetshop

Nov 2022 - Feb 2024 (1 year 3 months)

Coordinated with suppliers and internal staff to maintain accurate stock and inventory records. Performed daily cash-ups and operated POS and Pastel systems for transaction processing and inventory management.

Inventory Management POS systems Pastel Cash Handling Customer Service Data Entry

Credit Consultant

RCS

Sep 2022 - Nov 2022 (2 months)

Provided high-volume phone-based customer support, processing applications and managing account information. Resolved client account queries, billing disputes and payment concerns within SLA timeframes.

Customer Support Data Entry Account Management Compliance Communication Skills