Open to opportunities

Thabisa Mhlungu

@thabisamhlungu

Sales & Operations Coordinator who streamlines projects, order processing, and reporting across industrial water treatment.

South Africa

Message

What I'm looking for

I’m looking for a role where I can coordinate operational and project workflows end-to-end, keep documentation and order processes accurate, and deliver reliable reporting through clear stakeholder communication and continuous process improvement.

I’m an organised, detail-driven Sales & Operations Coordinator with hands-on experience managing operational workflows, project documentation, order processing and stakeholder communication in industrial and water treatment environments. With a Science degree foundation in Biological Science, I pair administrative rigour with accurate reporting, easy traceability, and the ability to keep multiple moving parts on track.

In my current role, I coordinate operational activities from initial enquiry through delivery and completion, acting as the central point of contact for customers, suppliers and logistics providers while keeping projects aligned to schedules. Previously, I researched and analysed data as a Report Writer, managed data integrity as a Data Capturer, and supported office efficiency as an Administrative Assistant—building a strong base for reporting, documentation control, and process follow-through.

Experience

Work history, roles, and key accomplishments

Current

Sales & Operations Coordinator

Current

Hewi-Africa

Feb 2025 - Present (1 year 5 months)

Coordinated operational activities across water treatment, cooling tower, and industrial projects from initial enquiry through delivery. Managed order processing and project documentation, served as a central stakeholder contact, and maintained reporting and pipeline tracking.

Order Processing Project Documentation Logistics Coordination Tender Administration Reporting Inventory Planning Process Improvement Microsoft Excel Microsoft Office

Report Writer

Riverhorse Consulting

Oct 2023 - Jan 2024 (3 months)

Researched and analysed data to support reporting on socio-economic indicators. Compiled and quality-checked documentation to ensure accuracy and consistency.

Data Analysis Socio Economic Indicator Research Report Writing

Data Capturer

Surgo

Jul 2023 - Sep 2023 (2 months)

Managed and verified large datasets while maintaining data integrity and accuracy. Applied quality control checks to improve the reliability of captured data.

Data Verification Data Integrity Data Quality Quality Control

Administrative Assistant

Academic Lab

Nov 2022 - Jun 2023 (7 months)

Provided administrative support to improve day-to-day office efficiency and operations. Coordinated with stakeholders and handled data entry, filing, invoicing, and basic financial administration.

Administrative Support Data Entry Filing Invoicing Financial administration Documentation Management