Open to opportunities

Liping Shen

@lipingshen

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Client-facing project and delivery leader driving enterprise SaaS implementations and manufacturing solutions.

China

Message

What I'm looking for

I seek client-facing roles leading end-to-end implementations or cross-functional delivery, where I can drive stakeholder alignment, apply data-driven optimizations, and support long-term adoption in global teams.

I am a client-facing project and delivery professional with 8+ years leading complex, cross-functional initiatives across SaaS and manufacturing environments, delivering end-to-end enterprise implementations and building long-term client partnerships. I translate business requirements into scalable system designs, lead solution analysis, manage governance, and coordinate teams of 5–50 to ensure timely, high-quality delivery.

I combine technical manufacturing and engineering experience with data-driven decision making—using SQL, Tableau, and Excel—to optimize system usage and processes. I hold an MEng in Energy Systems Engineering, a PMP certification, and a track record across energy, chemical, automotive, pharmaceutical, manufacturing, and FMCG sectors, focused on stakeholder alignment, risk mitigation, and sustained platform adoption.

Experience

Work history, roles, and key accomplishments

Principal Customer Success Manager

Benchmark Digital Partners

Mar 2022 - Dec 2025 (3 years 9 months)

Led solution analysis and end-to-end delivery for 30+ enterprise software implementations, driving timely go-lives, managing cross-functional teams of 5–50, and improving customer adoption through data-driven recommendations using SQL and Tableau.

& Customer Success Project Management SQL Tableau Stakeholder Management UAT Change Control Risk Management

Senior PD Engineer

Jabil Technology (Chengdu) Co., LTD

May 2020 - Mar 2022 (1 year 10 months)

Led NPI process planning and qualification for global customer programs, designed surface treatment processes, executed DOE validations, and resolved quality issues to improve process capability during ramp-up.

NPI Programs Process Design DFM Quality Assurance Process Qualification Technical Documentation

Project Manager

Shenzhen Senior Technology Material Co., Ltd.

Jun 2017 - Mar 2020 (2 years 9 months)

Managed cross-functional R&D to production projects, coordinated phased acceptance with domestic and international stakeholders, and ensured delivery against schedule, quality, and cost targets.

Project Management Feasibility Analysis Stakeholder Management Scheduling Acceptance Testing

Technical Innovation Manager

Chongqing Silian New Energy Ltd.

Apr 2015 - May 2017 (2 years 1 month)

Coordinated corporate innovation initiatives and external funding programs, researched emerging technologies, supported NPD strategy, and managed patent and project application materials.

Innovation Management R&D Coordination Feasibility Assessment

Education

Degrees, certifications, and relevant coursework

University College Dublin

Master of Engineering, Energy Systems Engineering

2012 - 2014

Completed a Master of Engineering in Energy Systems Engineering with a project on the impact of electric vehicles on CO2 emissions conducted in collaboration with Nissan Ireland.