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Ling L

@lingl

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Multilingual travel operations specialist skilled in group tour planning, supplier negotiation, and crisis management.

Hong Kong

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What I'm looking for

I seek a role in Hong Kong's tourism or operations sector where I can apply tour planning, supplier negotiation, and crisis management skills in a fast-paced, cross-cultural team.

I am a multilingual, detail-oriented travel operations professional with 1.5 years designing and managing group tours across Europe and Asia. I specialize in supplier sourcing, itinerary planning, logistics coordination, travel documentation, and visa support.

I have a track record of negotiating contracts with hotels, restaurants, and transport suppliers, proactively handling last-minute issues, and receiving positive feedback for reliability and professionalism. I also contributed to market research and business development initiatives focused on Chinese tourism.

Earlier roles in administration, sales, and operations across multiple countries strengthened my cross-cultural communication, process improvement, and operational coordination skills. I am organized, adaptable, and eager to contribute to fast-paced teams in tourism, operations, or service sectors.

Experience

Work history, roles, and key accomplishments

Tour Project Specialist

Simondo Travel

Dec 2023 - Jul 2025 (1 year 7 months)

Designed and executed detailed tour itineraries across Europe and Asia for outbound Chinese groups, negotiated supplier contracts, and managed travel documents and emergency logistics to ensure high client satisfaction.

Logistics Coordination Crisis Management Cross Cultural Communication Excel Sheets

Market Research (Temp)

Simondo Travel

Apr 2023 - Aug 2023 (4 months)

Conducted market research on Chinese inbound tourism to Italy and supported internal analysis to inform business development strategy.

Market Research Data Analysis Chinese Tourism Competitive Analysis Reporting

Freelance Chinese Tutor

Self Employed

Jan 2016 - Jan 2023 (7 years)

Provided one-on-one Chinese tutoring and educational support while managing household responsibilities, maintaining client relationships and lesson planning from 2016 to 2023.

Tutoring Client Communication Time Management Educational Assessment

Administrative Officer

SELI SPA

Jan 2008 - Jan 2012 (4 years)

Managed employee travel, expense claims, and attendance tracking across multiple countries and provided administrative support to international teams.

Expense Management Administrative Support Process Improvement

Sales & Operations Assistant

Snoke Intl. Ltd.

Jan 2006 - Jan 2008 (2 years)

Liaised with factories and overseas clients to manage quotations, sample development, shipping documents, and supplier sourcing, contributing to sales growth and on-time deliveries.

Supplier Sourcing Quotation Management Sample Development Sales Support