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@lingl
Multilingual travel operations specialist skilled in group tour planning, supplier negotiation, and crisis management.
I am a multilingual, detail-oriented travel operations professional with 1.5 years designing and managing group tours across Europe and Asia. I specialize in supplier sourcing, itinerary planning, logistics coordination, travel documentation, and visa support.
I have a track record of negotiating contracts with hotels, restaurants, and transport suppliers, proactively handling last-minute issues, and receiving positive feedback for reliability and professionalism. I also contributed to market research and business development initiatives focused on Chinese tourism.
Earlier roles in administration, sales, and operations across multiple countries strengthened my cross-cultural communication, process improvement, and operational coordination skills. I am organized, adaptable, and eager to contribute to fast-paced teams in tourism, operations, or service sectors.
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Work history, roles, and key accomplishments
Simondo Travel
Dec 2023 - Jul 2025 (1 year 7 months)
Designed and executed detailed tour itineraries across Europe and Asia for outbound Chinese groups, negotiated supplier contracts, and managed travel documents and emergency logistics to ensure high client satisfaction.
Simondo Travel
Apr 2023 - Aug 2023 (4 months)
Conducted market research on Chinese inbound tourism to Italy and supported internal analysis to inform business development strategy.
Self Employed
Jan 2016 - Jan 2023 (7 years)
Provided one-on-one Chinese tutoring and educational support while managing household responsibilities, maintaining client relationships and lesson planning from 2016 to 2023.
SELI SPA
Jan 2008 - Jan 2012 (4 years)
Managed employee travel, expense claims, and attendance tracking across multiple countries and provided administrative support to international teams.
Snoke Intl. Ltd.
Jan 2006 - Jan 2008 (2 years)
Liaised with factories and overseas clients to manage quotations, sample development, shipping documents, and supplier sourcing, contributing to sales growth and on-time deliveries.
Degrees, certifications, and relevant coursework
Diploma in International Commerce, International Commerce
2003 - 2006
Completed a Diploma in International Commerce covering trade, business practices, and related commercial subjects.
High School Diploma, Secondary Education
2000 - 2003
Completed secondary education with a High School Diploma.
Software and tools used professionally
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