Open to opportunities

Lindsey Hanes

@lindseyhanes

Message

I build and launch customer-centered products, turning stalled initiatives into measurable growth.

United States

Message

What I'm looking for

I'm looking to lead cross-functional product and go-to-market initiatives, using customer insight, AI-assisted development, and clear alignment to deliver meaningful product outcomes.

At Vantaca, I shifted the team to an AI-native, spec-first operating model and compressed a nine-month roadmap item into under 90 days. I also led a mobile relaunch in eight months and built a repeatable go-to-market playbook across eight departments.

I've translated direct customer relationships into product strategy, managing Early Access Programs for 110+ partner organizations and shaping positioning, ICPs, and modernization launches through market research. I rebuilt the customer email experience to reach 44% adoption in 60 days and an 88% open rate across 18M+ monthly emails.

Previously at Campaign Monitor by Marigold and LINQ, I led international product launches, platform integrations, and customer loyalty initiatives. At LINQ, I launched LINQ Connect, a parent- and community-facing portal and mobile app used by 2.3M end users, increasing transaction volume 37% and monthly active users 21% within six months.

I bring product, go-to-market, implementation, and customer education experience to complex cross-functional work. I enjoy aligning teams around a clear vision and carrying initiatives from discovery through delivery.

Experience

Work history, roles, and key accomplishments

Product Manager, Mobile and Core

Vantaca

Nov 2024 - Jul 2026 (1 year 8 months)

Spearheaded the shift from Agile to an AI-native, spec-first operating model (AIDLC), compressing a roadmap item from 9 months to under 90 days. Revived a stalled mobile rebuild, delivering a full relaunch in 8 months and reaching 1B+ potential users.

Product Manager

Campaign Monitor by Marigold

Oct 2023 - Nov 2024 (1 year 1 month)

Directed multiple international engineering teams across time zones to deliver three on-time product launches and roadmap initiatives. Drove quarterly go-to-market alignment across cross-functional teams, keeping messaging and customer education consistent.

Product Management Go To Market Strategy Cross functional Leadership Customer Interviews Analytics Training Video Production

Product Manager

LINQ

Mar 2021 - Oct 2023 (2 years 7 months)

Served as lead strategist on a platform integration initiative, creating new service opportunities for 500+ customers while sunsetting legacy platforms with minimal disruption. Championed end-to-end development and launch of LINQConnect, a parent- and community-facing portal and mobile app.

Product Management Platform Integration Customer Onboarding Product Launch Mobile Application Developer ICP Development Customer Research Sales Enablement Webinars Démos Training

Implementation Consultant

LINQ

Jan 2020 - Mar 2021 (1 year 2 months)

Promoted to Product Manager after serving as lead implementation consultant for 140+ customer projects across seven platforms, personally owning onboarding success and cross-departmental coordination. Authored 100+ knowledge-base articles and narrated external training videos.

Implementation Customer Onboarding Cross functional Coordination Knowledge Base Management training videos

Business Manager & Trainer

AMIkids NCFS

Jan 2012 - Dec 2019 (7 years 11 months)

Built and sustained relationships with a nonprofit Board of Trustees, state representatives, and community partners while directing HR, financial development, and operations across multiple statewide programs. Owned full-cycle staff onboarding and development, overhauling onboarding and QA/QI processes.

Relationship Management Human Resources Financial Development Operations Management Onboarding QA QI Grant Research Fundraising