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Swati Patruni

@swatipatruni

AI-first Senior Product Manager with 20 years of IT experience driving digital transformation and platform delivery across the healthcare and financia

United States
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What I'm looking for

Looking for Senior Product Manager or Consultant role in the Healthcare or Digital/eCommerce sectors, leveraging 20 years of experience to drive product strategy and digital transformation.

Senior Product Manager with 20 years of IT experience, specializing in product strategy and delivery across the Digital/eCommerce, Healthcare, and Banking domains. An AI-first practitioner skilled in agile methodologies, leveraging Generative AI tools to accelerate product discovery, optimize roadmaps, and drive digital transformation.

Experience

Work history, roles, and key accomplishments

CC

Product Owner/Scrum Master

Cigna - Cognizant

Apr 2016 - Jan 2022 (5 years 9 months)

Performed requirement gathering and defined functional scope for CMS EDGE submissions through IFP Retail and Risk IT Business. Facilitated grooming sessions, defined features and user stories, and prepared UX wireframes using Balsamiq.

CC

System Analyst

Cigna - Cognizant

Jun 2014 - Mar 2016 (1 year 9 months)

Coordinated with Business, Development, and Deployment teams on project and defect analysis/triage across test and production regions. Served as SME/SA and Release Manager, creating work items in Clarity and managing CM tickets.

Cigna - Cognizant logoCC

Environment Support Technical Lead

Jan 2010 - May 2014 (4 years 4 months)

Managed issues/tickets through HPSM following ITIL processes, built shell scripts for batch automation, and managed server/Java configuration for application performance. Scheduled and monitored jobs via IBM Workload Scheduler/ESP.

PI

Application Support Team Lead

Pfizer - Infosys

Jul 2006 - Dec 2009 (3 years 5 months)

Provided Level 2 technical production support for Java/Oracle-based applications, built PL/SQL queries and procedures for reporting, and coordinated Root Cause Analysis activities within an ITIL-based framework.

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Master of Computer Application, Computer Application

Master of Computer Application from Indira Gandhi National Open University.

Osmania University logoOU

Osmania University

Bachelor of Science, Science

Bachelor of Science from Osmania University.

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