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NI@nadiaibrahim
Proactive operations professional with expertise in logistics and compliance.
United StatesI am a proactive and solutions-oriented operations professional with extensive experience in fleet coordination, compliance management, and cross-functional logistics. My career has been defined by my ability to optimize operational workflows and manage compliance systems effectively. One of my significant achievements includes successfully leading the ELD system implementation for a 50-vehicle fleet, where I conducted thorough research, performed cost analysis, and facilitated integration and training. This initiative ensured compliance ahead of regulatory deadlines, showcasing my commitment to operational excellence.
Throughout my career, I have demonstrated a strong ability to drive cost-effective improvements across teams. In my recent role as an Operations Specialist at Ardent Industrial Equipment, I oversaw a team of 25 technicians and implemented proactive tracking methods that significantly reduced inventory and billing errors. My experience spans various roles, including Fleet Manager and Dispatcher, where I honed my skills in data analysis, project implementation, and vendor management. I am now seeking a leadership-track opportunity in operations and logistics to continue delivering high-impact results.
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Work history, roles, and key accomplishments
Concentrix
Jan 2024 - Present (1 year 10 months)
Delivered technical, billing, and claims support in a high-volume service environment. Performed detailed data entry and managed account troubleshooting while ensuring accuracy.
Ardent Industrial Equipment
Jun 2023 - Nov 2023 (5 months)
Oversaw a team of 25 technicians, ensuring accurate billing and service coordination using NAV and Tinnacity. Reduced inventory and billing errors through proactive spreadsheet tracking and internal process updates.
Envirovac Holdings, LLC
Oct 2021 - Apr 2023 (1 year 6 months)
Independently implemented an ELD system (Samsara) across a 50-vehicle fleet, handling vendor selection, cost analysis, and system rollout. Led full system integration of vehicles, drivers, and users into Samsara while training the team on usage and compliance procedures.
PB Industries, Inc
Jan 2021 - Jun 2021 (5 months)
Managed dispatch operations, route scheduling, and shift organization in a high-paced logistics environment. Trained new team members on protocol and optimized dispatch priorities using data tracking.
Port City Logistics
May 2018 - Jan 2021 (2 years 8 months)
Ensured customer satisfaction through daily communications, dispatch support, and SAP order tracking. Helped maintain DOT compliance and streamlined documentation and billing for shipping logistics.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration & Management
Currently pursuing a Bachelor of Business Administration with a focus on Business Administration & Management. Expected to complete the degree in May 2026.
High School Diploma, General Studies
Completed high school education and received a diploma from Tompkins Technical & Career Institute in 2016.
United StatesYou can contact Nadia and 90k+ other talented remote workers on Himalayas.
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